Job Description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role, we invite you to apply.

The Fraud Manager is responsible for leading and developing employees into a highly performing team that meets or exceeds productivity and performance goals in a fraud detection environment.

Essential Functions/Responsibilities

• Oversees day-to-day operations and delegated assignments.
• Manages processes and procedures and oversees staffing functions.
• Develops skillset and provides training for future line of business requirements.
• Interacts with staff and manages relationships both internally and externally.
• Analyzes complex transaction patterns and responds quickly to high risk and/or liability situations.
• Reviews existing policies and procedures and recommends improvements.
• Sets priorities for staffing.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• Highschool Diploma/GED.
• Seven (7) years of fraud experience.
• Specific knowledge of criminal and civil law procedures, investigative methodology and report writing, case management experience, testifying and managing investigations.
• Ability to review and interpret data related to digital activity to determine appropriate actions to be taken to ensure account and bank security.
• Must have the ability to effectively communicate verbally and in writing with all levels of management as well as regulators, customers, law enforcement agencies and the judicial system.
• Ability to explain in detail, complex cases to senior leadership clearly.
• Ability to identify potential fraud risks and propose solutions.

Preferred Knowledge and Skills

• Bachelor’s degree.
• Fraud Certification (CAFP, CFE, CFCI or similar).
• 3 years of supervisory experience.

Level of Complexity and Scope

• Performs complex tasks typically following established departmental budgeting, strategic planning, and procedural change.

Degree of Independence and Decision-Making

• Works with limited supervision
• Applies guidelines with proficiency and uses subject-matter expertise to advise others
• Collaborates with senior role

Required Supervisory Responsibilities

• Leads a team of fraud associates and handles all employee administration.
• Coordinates efforts with other company business units.
• Provides guidance, and technical assistance

Physical Requirements

• Frequent use of computer, keyboard, phone and office equipment.
• Occasional moving within the office or to other locations within the building.
• Occasional lifting and carrying light objects, typically up to 10-15 pounds.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

Pay Range:

$74,000/year to $100,000/year

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.