Job Description

Are you a problem solver with a high sense of ethics? Do you have previous experience in detecting and investigating financial fraud?

We would like to welcome a Fraud Investigator I responsible for the detection and prevention of fraudulent activity against the Credit Union. This position investigates, assesses, creates, and maintains fraud case files, while working in conjunction with law enforcement agencies and other financial institutions to minimize losses to the credit union.

JOB REQUIREMENTS & RESPONSIBILITES

• Responsible for all aspects of investigating and reviewing evidence/documents and analyze the overall fact pattern of claims and synthesize data into professional report with recommendations.
• Documentation of interviews with witnesses, suspects, other financial institution investigators and law enforcement agencies. This includes ensuring all cases notes are thoroughly and accurately documented. Assigned cases/alerts may be of moderate to high complexity and/or high profile including the investigations of organized fraud rings.
• Recognizes opportunities for addressing fraud issues, risk and exposure. Conduct branch/department level training on fraud related topics on a regular basis.
• High awareness of the appropriate level of internal controls related to fraud prevention and detection within the Credit Union.
• Reviews and analyzes losses to determine if they are controllable or uncontrollable and the Credit Union policies that were not adhered to. Prepares internal report for controllable losses with recommendation to prevent further losses.
• Remain compliant with changes in regulations and analyzes the changes as to the effect on operations. Recommends changes to policies and procedures.
• Performs advanced research and analysis on accounts and identifies trends relating to fraud patterns.
• For full list of job responsibilities, see attached job description.

EDUCATION & EXPERIENCE PREREQUISITES

• Associate Degree or equivalent work experience in financial institution investigation field.
• A minimum of one to three years of fraud investigation experience within a financial institution.
• Excellent oral and written communication skills.
• Ability to provide statistical reports regarding loss and recovery positions.
• Good decision-making abilities to decrease losses to the Credit Union.
• Ability to understand State, Federal and Credit Union industry rules, regulations, and laws.
• To perform this job successfully, an individual must have a good working knowledge of the features and functions of the DataSafe system or other financial institution data processing system.
• Proficient in Microsoft Office (i.e. Word, Excel, PowerPoint and Outlook).
• Ability to work well with Members, co-workers, and supervisors.
• For full list of prerequisites, see attached job description.

BENEFITS & TOTAL REWARDS

• Medical, Dental, and Vision 100% employee-only plans paid by LBS
• 12 Paid Holidays, 3 weeks PTO, and Sick Time
• Defined Benefit Pension Plan
• 401(k) and Roth(k) Retirement Plans
• Insurance: Life, AD&D, LTD
• Critical Illness, Accident Insurance, and Hospital Indemnity
• Educational Reimbursement
• Paid Volunteer hours
• Loan discounts and free branch services
• Discount entertainment: movie tickets, travel, car rentals, and much more
• Wellness Benefits starts 1st of the month following 30 days of employment

PAY RANGE

In accordance with California’s Pay Transparency Act, the expected salary range for this position is between:

$25.08 - $31.34

Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law.

External Candidates: As part of our screening process, LBS Financial conducts background investigations on candidates who are extended an offer and who agree and authorize us to do so. This investigation will include:

• Employment Verifications - Employment Dates & Job Titles
• Credit Report
• Criminal Records Search
• Social Security Search
• Governmental Registries Search

Additionally, candidates must be eligible to be bonded through a fidelity bond to cover employee loss and risk.

Internal Candidates: As an Employer of Choice, LBS Financial strives to support our employees’ career growth and encourage employees to apply for job opportunities for which they believe they are qualified. The Credit Union may interview outside as well as internal candidates.

For additional information about our Credit Union and to apply for this opportunity, please visit our website at www.lbsfcu.org/careers Equal Opportunity Employer.

Monday - Friday. Some Saturday may be required.
40 hours weekly