Job Description

ABOUT THE ENGAGEMENT

Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.

This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.

THE ROLE

You will be the analytical engine of the fraud operations team: turning alert, transaction and case data into detection improvements, management information and tuning decisions. You will work under the bank's direction, alongside Capitex L1 and L2 analysts and a senior fraud investigator, and be the bridge between what the operation sees and what the detection estate does.

WHAT YOU WILL DO

• Analyse fraud alert and case data to identify trends, emerging typologies, detection gaps and false-positive drivers.
• Support rule and threshold tuning on the bank's fraud monitoring platform - build the evidence base, model the impact, and document proposed changes for the bank's approval.
• Design and produce operational MI: alert volumes, disposition outcomes, SLA performance, fraud losses and prevented losses, shift-level throughput.
• Build and maintain dashboards and recurring reporting for the fraud operations leadership team.
• Support post-incident and thematic reviews with data deep-dives.
• Work with L2 and the senior investigator to convert case observations into measurable detection improvements.

Requirements

ABOUT THE ENGAGEMENT

Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.

This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term. Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.

THE ROLE

You will be the analytical engine of the fraud operations team: turning alert, transaction and case data into detection improvements, management information and tuning decisions. You will work under the bank's direction, alongside Capitex L1 and L2 analysts and a senior fraud investigator, and be the bridge between what the operation sees and what the detection estate does.

WHAT YOU WILL DO

• Analyse fraud alert and case data to identify trends, emerging typologies, detection gaps and false-positive drivers.
• Support rule and threshold tuning on the bank's fraud monitoring platform - build the evidence base, model the impact, and document proposed changes for the bank's approval.
• Design and produce operational MI: alert volumes, disposition outcomes, SLA performance, fraud losses and prevented losses, shift-level throughput.
• Build and maintain dashboards and recurring reporting for the fraud operations leadership team.
• Support post-incident and thematic reviews with data deep-dives.
• Work with L2 and the senior investigator to convert case observations into measurable detection improvements.