Job Description

PURPOSE

The Fraud and Contracts Analyst reviews, drafts, and negotiates various types of agreements with ShipStation Global’s customers, prospective customers, vendors, and suppliers. This segment of the role identifies contractual risk, recommends terms consistent with the company’s risk tolerance and approval matrix, and supports timely contract execution and administration. The Fraud and Contracts Analyst also handles major real-time problems that arise during freight shipments, such as potentially stolen or missing truckloads, demands made by carriers and tow companies, and double-brokered truckloads.

ESSENTIAL DUTIES & RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review contracts between ShipStation Global and its customers, potential customers, vendors, and suppliers to ensure liabilities assumed by the company accord with the company’s risk tolerance
• Demonstrate familiarity with the terms of ShipStation Global’s contract templates, including its broker-shipper, broker-broker, managed transportation, warehousing and fulfillment, and confidentiality agreements
• Review, understand, and propose modifications to agreements sent to ShipStation Global by its customers, potential customers, vendors, and other entities
• Negotiate contractual terms with customers, potential customers, vendors, and other entities
• Understand business needs and escalate contractual issues as necessary, according to the company’s approval matrix
• Respond to contract review requests timely and according to company’s standard response time
• Facilitate execution of contracts with agreed-upon terms
• File and record agreements in company’s contract management system
• Provide leadership in scenarios concerning stolen or potentially stolen truckload freight shipments. Work with internal booking representatives, as well as with motor carriers, freight shippers and receivers, law enforcement, security vendors, and other parties in efforts to recover stolen freight shipments and to identify and mitigate the company’s potential liability
• Identify emerging trends in strategic cargo theft and other fraud-related schemes in freight transportation to help the company mitigate its exposure in this area
• Work with Legal/Risk department leadership to ensure that information and documents necessary for insurance claim processing is gathered
• Provide leadership in problem-load scenarios, particularly those involving carriers that have gone missing, double brokering, unreasonable demands made by carriers and tow companies, repossessed vehicles, and certain payment disputes
• Assist in various other risk management functions, including those related to insurance issues and commodities arranged for transportation by the company
• Promote strong ethical standards in day-to-day functions and among team members
• Collaborate with department leadership to identify inefficiencies and develop effective policies and procedures
• Review, analyze, and report on various legal issues and regulations pertaining to ShipStation Global’s business
• Offer ideas and suggestions to department leadership to improve the efficiency and effectiveness of the research projects that ShipStation Global pursues
• Embrace the opportunities to pick up new activities that fall broadly in the purpose of the role
• Work on special projects as they arise

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Related legal experience and background in logistics and/or trucking industries required
• High level of attention to detail
• Strong verbal and written communication and reading comprehension skills
• Strong Microsoft Word and other Microsoft tools required
• Strong business ethics
• Able to promote the company’s standards of conduct
• Ability to communicate effectively using various methods such as phone, email, messenger, and in person
• Strong personal initiative: strives to learn and improve themselves and the company
• Ability to multitask in a fast paced, changing environment
• Self-motivated and hard-working
• Being comfortable working with multiple computer systems and programs while completing tasks on a deadline is critical to the success of this position

QUALIFICATIONS

• Fluent English proficiency
• Bachelor’s degree required
• Legal Studies or JD degree preferred
• Minimum of 5 years experience in risk management role within the logistics industry preferred