Job Description

Join a Fraud team that sets the industry standard for protecting merchants and payments at scale. In this role, you’ll drive strategies that stop fraud across credit, debit, and deposit channels—directly reducing losses for the Bank and our merchants while safeguarding the integrity of the payment network. You’ll collaborate across lines of defense to tackle complex fraud, credit, and brand risks, gaining exposure to advanced analytics, cutting-edge tools, and cross‑functional partners. With clear pathways for growth and mobility, you’ll expand your skills in risk strategy, operations, and stakeholder management while making a measurable impact from day one. Be part of a trusted team that protects JPMorganChase and its clients while elevating the security and resilience of global commerce.

As a Fraud Analyst within JPMorganChase, you will play a pivotal role in safeguarding our financial systems from fraudulent activities. You will focus on broad level tasks while providing oversight to assess and mitigate potential risk, ensuring that all items associated with risk and controls are effectively managed. You will leverage your tech literacy to stay abreast of emerging technologies and use data analytics to identify patterns and trends in fraudulent activities. Your role is to provide comprehensive oversight and proactive monitoring of merchant operations and investigations, ensuring sound control performance and the early identification of issues and gaps.

Job Responsibilities

• Leverage expertise in core fraud and credit functions to mitigate risk and reduce financial losses.
• Partnership with external clients and internal partners in various departments including, Credit, Strategy, Controls, Legal, Compliance, Sales etc.
• Collaborate with the Merchant Services executive leadership teams to advance business priorities and objectives.
• Lead and coordinate fraud risk initiatives within Merchant Services, focusing on process improvement and automation.
• Foster cross-functional collaboration to strengthen risk management practices and internal controls.
• Monitor fraud and credit processes, ensuring data integrity and effective remediation of issues.
• Act as a leader and advocate for fraud and credit risk in technology projects and working groups.
• Support change management by facilitating the adoption of new processes, technologies, and strategic initiatives

Required qualifications, capabilities and skills

• Two or more years of experience or equivalent expertise in fraud detection and prevention, with a focus on identifying at-risk customers and transactions.
• Experience in business risk and controls, with a background in Fraud Operations.
• Ability to identify control breaks, root cause identification and issue resolution.
• Proficiency in using data analytics to interpret patterns and trends in fraudulent activities.
• Ability to understand and apply emerging technologies that impact business, particularly in the context of fraud prevention.
• Experience in cross-functional collaboration, with a track record of working effectively with different departments to achieve common goals.
• Functional understanding of Structured Query Language, Statistical Analysis Software or other programming languages.
• Ability to query large amounts of data and transform raw data into actionable management information.