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  Fraud Detection & Investigation
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  Monitor player activity including registrations, logins, deposits, withdrawals, and betting patterns to detect suspicious or
  fraudulent behaviors.
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  Investigate cases of:
  o Multiple accounts (sybil/Gnoming).
  o Bonus abuse / promotion exploitation.
  o Payment fraud (e-wallets like GCash/Maya, bank transfers)
  o Account takeover attempts.
  o Third-party usage.
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  Escalate confirmed or suspected fraud to the Fraud Manager / AML Compliance Officer for further action.
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  Work with banks, PSPs, and regulators to resolve fraud and disputes.
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  Risk Assessment & Controls
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  Conduct risk assessments on players, transactions, and gameplay to identify vulnerabilities.
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  Proactively recommend fraud prevention strategies and risk control measures.
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  Maintain and optimize fraud monitoring tools, case management systems, and risk-scoring models.
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  Provide insights on fraud/risk trends to strengthen internal fraud rules.
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  Compliance & Regulatory Adherence
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  Support compliance with RA 9160 (AMLA) and AMLC implementing rules, including:
  o Filing Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs).
  o Escalating potential money laundering or terrorist financing risks.
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  Ensure alignment with PAGCOR licensing requirements on fraud and risk monitoring.
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  Maintain accurate case documentation for internal and regulatory audits.
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  Payment Fraud Monitoring & Verification
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  Review deposits and withdrawals for third-party usage (e.g., mismatched account names vs. registered player).
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  Detect and investigate abnormal payment activity (rapid cash-ins/cash-outs, circular transactions, unusual e-wallet or
  bank usage).
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  Support the Payments/Finance team by validating large, unusual, or suspicious transactions before release.
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  Investigate failed transactions, reversals, and disputes to determine fraud exposure.
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  Work with banks and e-wallet providers on fund recall or freezing requests when fraud is confirmed.
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  Collaboration & Reporting
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  Work closely with KYC/CDD, Payments, Customer Support, and Compliance teams to mitigate fraud.
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  Deliver timely reports on fraud trends, cases handled, and fraud loss metrics.
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  Participate in fraud prevention training and awareness sessions for frontline teams.

Requirements

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  3 years’ proven experience in fraud prevention, risk management, AML/KYC, or compliance, preferably in Online
  Gaming, Payments, FinTech, or Banking.
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  Hands-on experience in investigating fraud cases.
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  Experience using fraud monitoring systems, case management tools, or risk scoring models (local or international).
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  Advantageous:
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  Previous exposure to working with PSPs, banks, or regulators (AMLC/PAGCOR) in fraud or compliance-related
  cases.
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  Familiarity with PH AMLA (RA 9160 as amended), AMLC reporting, and PAGCOR gaming regulations