Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Are you a strategic and analytical leader who wants the opportunity to make a meaningful impact on the business? Are you passionate about staying ahead of evolving fraud threats and building capabilities that protect clients while enabling a seamless customer experience and driving business growth?

We are investing in next-generation fraud capabilities and building world-class solutions to protect our clients while enabling new product innovation. Our team (Fraud Strategic Enablement) is responsible for driving the strategy, design, and execution of fraud controls and enabling capabilities across all consumer and small business products.

We are looking for a senior leader to help shape and deliver our fraud transformation agenda. This role sits at the intersection of fraud strategy, control design, analytics, and platform enablement, with responsibility spanning both what we build (controls, policies, strategies) and how we deliver (platforms, capabilities, and execution).

This is a broad, high-visibility role that offers the opportunity to influence the vision, roadmap, and execution of best-in-class fraud prevention capabilities to protect the bank and our clients.

Responsibilities:

• Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance

• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s)

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

• Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions

• Translate complex data, fraud trends, and business needs into clear, actionable strategies, control designs, and capability requirements

• Leverage insights from data & analytics, industry trends, and partner teams to identify opportunities to improve customer experience, operational efficiency, and fraud risk outcomes

• Develop compelling, data-driven business cases and lead prioritization of fraud and authentication investments

• Define and drive strategy and roadmap across fraud controls and enabling platforms and capabilities

• Partner across product, technology, operations, risk, and analytics teams to deliver end-to-end solutions

• Build and maintain a coalition of executive stakeholders and process owners; lead regular routines to drive alignment and execution

• Lead cross-functional teams to solve complex, high-impact business problems and deliver large-scale transformation initiatives

• Oversee execution of initiatives from concept through implementation, ensuring delivery against business objectives

• Establish and manage integrated scorecards to monitor fraud performance, control effectiveness, and capability stability

• Analyze performance trends, identify emerging risks, and continuously refine strategies and capabilities

• Navigate governance, policy, and regulatory requirements to ensure solutions are deployed in a well-controlled and compliant manner

Required Qualifications:

• 4-year college degree in quantitative field or equivalent work experience.

• Minimum 10 years’ experience in analytics and managing risk or fraud.

• Experience conducting fundamental analysis to understand and quantify key economic drivers.

• Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)

• Track record of being able to break complex problems down and develop a clear strategy / action plan.

• Experience influencing organizations and senior leadership to take action on identified opportunities.

• Strong communication skills / ability to explain nuanced topics at right approach and level of detail to influence an audience.

• Proven track record of working across organizational lines to successfully drive projects from idea to execution.

Desired Qualifications:

• Prior experience in leading policy, strategy, analytics or initiative development in Fraud space.

• Prior experience in developing technology requirements for initiatives.

• Proven track record of being able to drive projects from idea to execution.

• Familiarity with analysis tools like SAS/SQL with analytical and strong problem-solving skills.

• Experience coaching and/or managing a team of analysts.

Skills:

• Analytical Thinking

• Business Analytics

• Business Process Analysis

• Data Mining

• Fraud Management

• Business Case Analysis

• Critical Thinking

• Influence

• Relationship Building

• Strategy Planning and Development

• Issue Management

• Leadership Development

• Process Performance Management

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil ​liability.​

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy .

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)Pay and benefits informationPay range$180,000.00 - $248,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.