Job Description

Job Purpose:

• To respond to queries from LEA raised through email/portal.

• To gather, record and securely retain evidence relating to an investigation in accordance with the laid down guidelines of FP&I Division.

• Assisting in implementation of Fraud Prevention & detection in all parts of the Bank.

• Assisting the lead investigator in financial investigations dealing with financial fraud, identification of monies and assets fraudulently obtained, identification and seizure of personal and business assets. Works within a team of Fraud examiners in complex fraud investigations

Key Result Areas:

• Ensure accurate recording and systematic tracking of all information shared with LEA.

• Reduce fraud losses by ensuring timely action/stoppage of cases where funds of the bank or bank’s customer may be going to fraudsters.

• Assists in implementation of Fraud Prevention/Detection with the help of Fraud Risk Assessments, Automated Tools and Fraud Risk reviews.

• Assisting the lead investigator in financial investigations with other officers to obtain information and documents regarding financial fraud cases.

• Work with a team of Fraud Examiners in an investigation to ensure effective and timely execution of assignments.

Operating Environment, Framework and Boundaries, Working Relationships

• An excellent/ongoing working relationship and liaison with local authorities – Police/CID, Central Bank on fraud related issues.

• Follow policies and procedures, complete tasks promptly, correctly & on time, and support the company’s goals, values & SPIRIT.

• Sound knowledge of Banking products & processes required for conducting Fraud review & investigation.

• Must possess advanced computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, Access), Power BI etc.

Problem Solving

• Specialist for conduct of investigations to identify and determine the extent of fraud and losses.

• Use own initiative, sound judgement and experience to reach appropriate decisions in accordance with the aims and objectives of the FP&I Division.

• Excellent Analytical skills are needed to understand the data gathered and present it in an MIS form to identify the gaps in processes from the perspective of inherent fraud risks and recommend changes to prevent fraud and under the intricacies of the investigation.

• Exercise control over preparation and submission of MIS reports

Decision Making Authority & Responsibility

• Will be responsible to share data with LEA

• Will be responsible for reducing fraud losses (current or future) for the Bank and its customers.

• Maintain confidentiality of the information reviewed regarding the Bank, its customers, and employees, at all times.

Knowledge, Skills and Experience

• Preferably a Certified Fraud Examiner (CFE).

• Bachelor’s Degree from an accredited university in Accounting & Auditing, Criminal Justice, or related field and a minimum of 4-7 years of banking experience of which 2-4 years should be with Fraud investigations.

• Strong knowledge of a Bank’s lending and operations products and services and other Banking operational policies and procedures

• Ability to work with little or no supervision while performing duties.

• Excellent written and verbal communication with the ability to create clear and concise summary documents of ongoing investigations.

• Ability to analyze complex situations and resolve them, make recommendations, and/or escalates arising issues timely.

• Must possess advanced computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, Access), Power BI etc.

• Ability to handle pressure and tough situations.