We are seeking a detail-oriented Fraud Analyst to help identify, investigate, and prevent fraudulent activities across digital financial transactions. This role plays a critical part in protecting users, minimizing financial losses, and ensuring compliance with regulatory standards in a fast-paced fintech environment.
Monitor daily transactions and user activities to detect suspicious or potentially fraudulent behavior
Investigate fraud alerts, chargebacks, and disputed transactions using internal tools and data sources
Analyze fraud patterns, trends, and emerging risks to recommend preventive controls
Prepare clear and accurate investigation reports and case documentation
Collaborate with internal teams such as Risk, Compliance, Customer Support, and Product to resolve fraud-related issues
Support the enhancement of fraud detection rules, thresholds, and monitoring strategies
Ensure adherence to internal policies, regulatory requirements, and industry best practices
Assist in fraud loss tracking, reporting, and root cause analysis
Bachelors degree in Finance, Accounting, Business, Information Systems, Criminology, or a related field
1–3 years of experience in fraud analysis, risk management, AML, or transaction monitoring (fintech, banking, or e-wallet experience preferred)
Strong analytical skills with the ability to interpret large volumes of transaction data
Familiarity with fraud typologies such as account takeover, social engineering scams, identity fraud, and payment fraud
Proficiency in Microsoft Excel and experience using fraud monitoring or case management tools
Knowledge of relevant financial regulations and compliance standards is an advantage
Experience with digital wallets, online payments, or mobile banking platforms
Basic knowledge of SQL or data analytics tools is a plus
Strong attention to detail and investigative mindset
Ability to work in a fast-paced, high-volume environment
At White Cloak Technologies, we are passionate about leading people at the forefront of technology. Since our inception in 2014, we have established ourselves as a trusted pillar in software development, proudly based in the heart of the Philippines. As a preferred innovation partner, we excel in collaborating with prominent corporations, transforming challenges into success stories through adept technology applications.
Our commitment goes beyond providing solutions; it's about forging lasting relationships. This dedication is reflected in our enduring partnerships with esteemed institutions such as UnionBank, UnionDigital, Ayala, Robinsons, and Aboitiz.
With White Cloak, it's more than just technology—it's about trust, expertise, and embarking on a shared journey toward digital excellence.
Key Highlights:
200+ Engineers: Our team comprises over 200 skilled engineers dedicated to delivering top-notch solutions.
100+ Projects Delivered: With a proven track record, we have successfully delivered over 100 projects across various industries.
Services:
- Managed Agile Services: We offer comprehensive managed agile services tailored to meet your unique business needs.
- IT Staff Augmentation: Leverage our pool of expert IT professionals to augment your team and enhance project capabilities.
- Managed Support & Maintenance: Ensure the smooth operation of your systems with our reliable managed support and maintenance services.
- On-Demand Services: Get access to on-demand support and expertise whenever you need it, ensuring flexibility and efficiency in your operations.
Join us on our journey as we continue to lead the way in technology innovation and empower businesses to thrive in the digital era.
