Job Description

About this opportunity
At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Reporting to the Manager, Fraud Analytics, this role is responsible to provide analysis, insights, and intelligence to aid in the delivery of a proactive fraud prevention and detection strategy, in line with policy, risk appetite, and appropriate standards. The analyst will support the development and implementation of reports, controls, policies, procedures, scorecards, and dashboards, and provide monitoring and guidance for the Meridian Credit Union, and Meridian OneCap (collectively, “Meridian”) Fraud Management & Corporate Security programs.

Is this role right for you? In this role, you will:

• Conduct control reporting on existing detection strategies and countermeasures, and proactively drive incremental improvements.
• Assist Fraud Management & Corporate Security leadership to develop and implement a quality control program. Escalate insights to Fraud Management & Corporate Security leadership to drive program change.
• Conduct periodic quality control analysis to ensure policies, procedures, and internal frameworks are adhered to, and maintain the Fraud Management & Corporate Security program in an always-audit-ready state.
• Identify enhancements to detection systems and approaches, coordinate implementation with business and technology partners, and perform post-implementation monitoring.
• Conduct root cause analysis driving large individual losses or emerging fraud trends, and develop strategies and controls to mitigate their impact.
• Aggregate and update existing periodic reporting, and work with Manager to enhance, automate, and streamline dashboarding and reporting for Fraud Management and Corporate Security.
• Maintain and create documentation of risk-management frameworks, controls, systems, models, and tools employed by the program as required.
• Provide suggestions on rules, models, and strategies for Meridian’s fraud detection systems and tools based on analysis and insights gained as part of quality control functions.
• Assist fraud investigators, analysts, Manager, Fraud Analytics and Senior Manager, Fraud Management in the analysis of applications and complex cases as required to detect fraud patterns, develop review frameworks for other internal partners, and develop strategies to counter emerging threats.
• Identify, cleanse, map, aggregate, and document new data sources and work with other analysts and peers to answer business questions and develop ways to connect and use the new data sources with existing databases/data warehouse as it applies to reporting and the quality control function.
• Support the Fraud Management & Corporate Security team leadership on:
• the development of intelligence and communication on fraud trends to prevent fraud losses;
• the assessment of industry/third party tools, from credit bureaus, fintechs, or other vendors, which can advance the Meridian Fraud Management program;
• conducting research into industry best practices, trends, and capabilities;
• the identification of system enhancements to improve the Fraud Management & Corporate Security programs.
• Foster and maintain productive relationships with internal and external stakeholders, partners, and industry peers.
• Assist the Manager in operationalizing analysis and insights by working with third-party vendors and internal partners to communicate requirements and risks.
• Communicate project status, developments, and issues with the Manager and other Fraud leadership proactively.
• Create or support the creation of monthly, quarterly, and ad-hoc reports covering fraud metrics, fraud strategy performance, and trends analysis.
• Assist the Manager to research, scope, create, and present business cases required to acquire new tools and resources to augment the Meridian Fraud Management Program.
• Support the Fraud Management & Corporate Security team in the execution of short-term and multi-year plans to achieve program and Meridian goals.

We’d love to work with you if you have the following skills and abilities:

• Advanced knowledge of Microsoft Power BI. You know how to capture and work with data, and transform, analyze, and visualize the results.
• Proficient at using Microsoft SQL Server to extract and isolate data. Working knowledge of Python or other tools (e.g. SAS, R) to complete data aggregation, cleansing, analysis, and automation.
• Hands-on experience with low-code or no-code automation tools such as Power Automate, Power Apps, or comparable platforms to increase efficiency in reporting and workflow processes.
• Familiarity with cloud analytics solutions such as Microsoft Fabric, Databricks, or Snowflake is considered an asset.
• An understanding of the financial services industry, gained through a combination of experience, self-directed research, and learning is a nice to have.
• Designations such as the CFE or CFA, or progress towards them, are a nice to have.
• Highly developed analytical and problem-solving skills. You approach data with the right questions and know how to recognize trends; you develop and use structured approaches to identify root causes and opportunities. You use insights from the data to tell a story and drive directions and decision on further analysis and action. You cross validate your findings using data from multiple sources and look for opportunities to innovate, improve, and automate.
• The capacity to learn new methods of analysis and continual self-directed learning are important.
• Advanced knowledge of Microsoft Office Suite. You know how to use quick analytics tools like pivot tables, VBA, and create your own formulas in Excel.
• Familiarity with fraud investigation techniques and fraud management systems.
• Excellent written and verbal communication skills.
• Excellent organizational skills and ability to manage multiple projects and competing priorities.

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.

Salary Range: CAD $59,800.00 to $89,800.00annually.

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location: Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• We provide you with the tools and technology needed to delight your candidates and clients
• You'll get to work with and learn from diverse industry leaders
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness As the financial landscape evolves, we’re looking for team members who bring:

• Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
• Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
• Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
• Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Who we are:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here: About Meridian

Experience the Difference!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

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