Since 2024, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of opportunity for someone who wants to be part ofever growingretailer with a global footprint.
Firstly, what we offer you!
Work Your Way. Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds
Stay Social & Connected. Join our Social Club and Open Committee for regular events, celebrations, and fun activities
Grow Without Limits. Access unlimited LinkedIn Learning courses and invest in your personal and professional development
The role
This role supports the end-to-end franchise lifecycle, including franchisee recruitment, agreement preparation, renewals, engagement, issueresolutionand compliance. The successful candidate will work closely with internal stakeholders, prospective franchisees, existing franchisees, legal,financeand operations teams to ensure franchise processes are well-managed, commerciallysoundand compliant. Reconcilelogisticscosts against budget and supplier invoices and develop forward-looking freight and distribution budgets based on validated cost inputs.
The role requires strong commercial judgement, particularly the ability to understand financial performance, Income & Expense mechanics, BalanceSheetsand the financial implications of franchise decisions.
Open to Melbourne,Sydney or Brisbanebased candidates
Key responsibilities:
Managing and supporting franchisee recruitment processes
Preparing and coordinating franchise agreements and renewal documentation
Conducting face-to-face interviews and presentations with prospective franchisees
Supporting engagement activities, documenting issues, resolving matters whereappropriateand escalating complex or high-risk cases
Compliance tracking, reporting, process improvement and governance across recruitment, agreements,renewalsand franchisee engagement
What’sin your toolkit?
The successful applicant will needstrong communication, stakeholder management and documentation skills, confidence in presenting to prospective franchisees, sound understanding of contracts, and the ability to work with sensitive commercial information in a structured and professional manner.
Franchise experience is not essential, but the candidate must be confident interpreting business financials, reviewing contractual documentation and explaining commercial concepts clearly.
As part of the broader Franchise team, the role will collaborate with colleagues based across Australia, working in an agile environment that supports flexibility,responsivenessand cross-functional teamwork.
The teamoperatesunder a hybrid working model, with team members expected to work from the office three days per week to support collaboration, stakeholderengagementand effective delivery of franchise lifecycle activities.
At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer 2025-2026 and Gold Accredited with the Australian Workplace Equity Index.
At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at peoplesupport@7eleven.com.au
** Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned. **
To find out more about our current opportunities follow us on LinkedIn or view our careers page
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7-Eleven Australia is locally operated, with approximately 750 stores across Victoria, NSW, ACT, QLD and Western Australia. There are more than 450 small family-owned businesses in the 7-Eleven franchise network.
Approximately 9,000 Australians work under the 7-Eleven brand, employed directly by 7-Eleven or indirectly through franchised stores, and these teams serve an average of seven customers every second across Australia.
