Job Description

Benefits:

• Bonus based on performance
• Wellness resources

Job Title: BODYROK Franchise Coordinator Location: Hybrid – remote and in studio Position Overview The Franchise Coordinator supports the day-to-day operations and development of the assigned BODYROK franchise owners. This role serves as a key point of contact for franchise owners, ensuring compliance with brand standards, supporting studio openings, and coordinating communication, training, and operational resources between corporate teams and franchisees. Key Responsibilities Franchisee Support & Communication

• Serve as a primary liaison for franchise owners, responding to operational questions and requests
• Coordinate and track franchisee KPI’s, communications, announcements, and system updates
• Support franchisees throughout the development and studio opening process
• Schedule and host weekly check-in calls (pre-opening) and weekly KPI calls (post-opening) with assigned franchisees
• Be prepared to make recommendations based on results
• Provide weekly franchisee updates to the BODYROK corporate team

Development & Opening Coordination

• Track development and status of franchise owners via internal checklists and checklists assigned to the franchisees
• Coordinate training, equipment orders, vendor timelines, and all other pre-opening requirements
• Flag delays or compliance concerns and escalate as needed

Brand Standards & Compliance

• Monitor franchisee compliance with required vendors, operational standards, opening schedules, and the required number of instructors
• Maintain accurate franchise records, files, and development trackers (checklists)
• Assist with compliance and outstanding notices, reminders, and follow-ups

Training & Operations Support

• Coordinate training schedules and certification requirements for owners and their staff
• Lead assigned instructor trainings and coordinate post-training workshops
• Conduct post-opening studio visits and audits

Qualifications

• 2+ years of experience in franchise operations, fitness/hospitality operations, or administrative coordination
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Excellent written and verbal communication skills
• Comfortable working with contracts, timelines, and operational requirements
• Travel and the ability to work some weekends are required
• There is no additional pay for weekends worked
• Candidate must be based in Chicago

BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!