Job Description

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

• Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants
• Executes the Company’s strategic plan and marketing/operational performance standards
• Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls
• Provides strategic operational support in the areas of service standards; product quality control; training; safety; sanitation and new restaurant openings
• Assists with restaurant development planning and execution; including sub-market identification; site approval and kitchen design issues
• Aids franchisees’ in developing and executing a systematic training program and provides restaurant opening assistance
• Communicates changes in the Company’s specifications and procedures
• Attends seminars and completes other training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must possess approximately six (6) years of any combination of experience and/or education that demonstrates a commanding knowledge of Restaurant Operations
• BA/BS Degree preferred
• Must have a valid Driver’s License and an acceptable DMV report
• Must have a demonstrated track record of meeting operational goals; standards; building sales and maximizing profits
• Must have the ability to determine expectations, measures effectiveness in processes, enforce quality standards and meet commitments
• Must have excellent problem resolutions skills and the ability to maintain relationships
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
• Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

WORK ENVIRONMENT

• Corporate Office fast paced, high volume of activity and a deadline driven environment

PHYSICAL DEMANDS

• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
• Travels as needed approximately seventy-five (75) %

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.