Job Description

Are you an organised, commercially minded coordinator who enjoys working across property, leasing, and franchise growth? We’re on the lookout for a Franchise and Leasing Coordinator to join our growing team and play a key role in supporting franchise growth and retail property outcomes across the business. If you enjoy juggling variety, coordinating complex processes, and working closely with multiple stakeholders, this could be a great next step in your career.

Who are we?

Minor DKL Food Group is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL. With brands including The Coffee Club and Veneziano Coffee, and boasting over 400 stores across 11 countries, our network employs more than 5,000 people.

For 35 years, The Coffee Club has been an iconic & beloved staple in Australia. The Coffee Club was built on a foundation of family, friends, and meeting customer needs. We’re more than just a café; we’ve created a space that’s casual yet sophisticated, stylish yet affordable. Today, we’re one of the world’s largest Australian café chains, serving millions of loyal customers.

What is the role?

This is a dual‑focus coordination role across franchise recruitment and leasing administration, supporting the end‑to‑end franchise and property lifecycle. You’ll be a key connector between teams, ensuring franchise candidates and leasing matters move smoothly, accurately, and efficiently through each stage.

Working closely with the Franchise Development Manager and Leasing Manager, you’ll enable them to focus on strategic growth while you manage the critical coordination, documentation, and pipeline activities that underpin successful outcomes.

Key responsibilities include:

Lease Administration & Property Coordination

• Coordinate leasing from Offer to Lease through to execution
• Manage lease documentation, renewals, amendments, and assignments
• Track critical lease dates, obligations, and bank guarantees
• Support rent abatements and lease renewals
• Maintain leasing trackers, records, and reports

Franchise Lead Generation & Qualification

• Manage and respond to franchise enquiries across digital channels
• Conduct initial screening calls to assess suitability and readiness
• Communicate early‑stage requirements and documentation
• Maintain a strong, efficient franchise candidate pipeline

Candidate Pipeline & Stakeholder Support

• Manage candidates from enquiry through to handover
• Prepare candidates for interviews and key recruitment milestones
• Maintain accurate CRM records and follow‑ups
• Partner closely with Legal, Marketing, Operations, and Development

Reporting & Continuous Improvement

• Report on leasing activity, lead volumes, and conversions
• Provide insights to support recruitment and portfolio reviews
• Identify opportunities to improve systems and processes

Who are we looking for?

You’re a highly organised coordinator who enjoys balancing commercial detail with relationship management and takes pride in keeping processes running smoothly.

You will ideally have:

• Experience in lease administration, retail property, franchising, or multi‑site operations
• Exposure to sales, lead generation, recruitment, or customer acquisition
• A strong understanding of commercial leasing documentation and processes
• Confidence conducting screening conversations with prospective franchisees
• Excellent attention to detail and strong administrative capability
• Experience using CRM systems, leasing platforms, and Microsoft Office (especially Excel)
• Strong communication and stakeholder management skills
• A proactive, solutions‑focused mindset with the ability to work autonomously

Qualifications in Business Administration, Property, Legal Services, Sales, or a related field are desirable but not essential.

Why should you come work for us?

We’re proud of our collaborative, high-energy workplace where expertise is valued, ideas are welcomed, and people genuinely support one another.

You’ll enjoy:

• Working from our modern Southbank office, close to public transport and great local amenities
• A supportive, team‑focused environment with exposure to multiple parts of the business
• Flexible working arrangements to support work-life balance
• Employee benefits including employer‑funded paid parental leave, purchased annual leave, and subsidised learning and development
• Barista‑quality coffee every day

How do I apply?

If you're ready to contribute your skills and passion to our team, we want to hear from you!

To apply, please submit your CV/ Resume addressing your suitability for the role.

Hit the Apply Now button!

If you are successful in the initial screening process, we will contact you to discuss the role further