Eugenia Connecting Talent

(Français) Customer Advisor for Financial Services

Eugenia Connecting Talent  •  Braga, PT (Onsite)  •  2 months ago
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Job Description

Type of position

Full-time position

Key languages

Native level of French

Sector

Customer Service / Sales

About our Client:

Are you a passionate for Customer Service and banking environment? Would you like to work for a company that is a leader in its Industry? This is an innovative and financial company that provides online credit services! If you speak native French with a good level of English, this is your chance to become an online credit expert in Lisbon!

The Offer

  • Assist clients on the telephone, email and other channels in a genuine manner
  • Help the customers to resolve their doubts about the online services
  • Guide the customers through the website
  • Provide strong financial advice
  • Be an active listener. Show yourself always available to understand and ask clear questions to help the customer
  • Identify, study and propose a solution for the technical issue
  • Provide good customer service, making sure the client is always happy once the interaction is finished
  • Gather all relevant information into the system and always make sure you deliver a high level of service
  • Be up to date with all developments in the technical area of work, to ensure you are always informed!

Requirements

  • Excellent communication skills in French and intermediary level in English«
  • Experience in customer support and working with a CRM is a plus
  • Sales background is a plus
  • Genuine care giver. Able to multi-task, proactive and good with time management
  • Strong in phone calls, email writing and social media

Benefits

  • Salary package with performance bonuses
  • Accommodation provided for a special fee
  • Working hours: Monday to Friday (Shift included between 9am and 7pm)
  • Relocation flight reimbursement
  • Round-trip flights paid by the company one time per year
  • Initial training, and continuous learning opportunities
  • Team building activities
  • Great office space with plenty of restaurants and shops nearby & a coffee and chatting area

The Process

  1. Submit your application and dont forget to send an updated CV
  2. Get a call by our Recruitment Specialist
  3. Start your interview process
  4. Get selected
  5. Start your journey!
Eugenia Connecting Talent

About Eugenia Connecting Talent

Are you looking for international talent for your company?

Eugenia Talent Recruitment is a Portuguese recruitment agency, that was born after years of experience in the recruitment field by the hand of Republica 45.

Specializing in multilingual jobs and internships abroad, we represent the link between talent and employers. Our service is personalized, as we are not a job board: we specialize in customized recruitment solutions.

Through our partnerships, we make sure we are able to do what we love the most:

Contribute to a globalized world where opportunities are endless, make sure we connect the right talent to the right position, and take care of all the parties involved by delivering a genuine service.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Lisbon, PT
Year Founded
Unknown
Website
eugeniatalent.com
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