Job Description

Posting number: 2026BM27752

Department: DES - Executive Services

Division: Business Resource Center

Job classification: IT Manager (F16 : L117-IT Mgrs & Sups)

Posting type: Open & Promotional

Categories: IT and Computers

Summary

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This recruitment is to fill a Special Duty Assignment or Term Limited Temporary Position that is anticipated to last for 18 months.

King County’s Business Resource Center (BRC) is seeking an experienced, collaborative, and organized FPS Deployment Manager to lead deployment coordination for our enterprise financial systems. The Financials & Procurement Solutions (FPS) team supports a broad suite of applications, including Oracle E-Business Suite (EBS), Oracle ERP, Oracle CX, Oracle Enterprise Performance Management (EPM), Oracle Fusion, and SAP Concur.

In this role, you will manage deployment readiness, coordinate cross-functional technical and business resources, oversee release cycles, and maintain high-quality communication across the enterprise. You will also lead small to medium initiatives and support continuous improvement of deployment and environment management processes.

This position requires a strategic planner, a skilled communicator, and a leader who thrives in a fast-paced, highly collaborative environment. Join us in supporting critical financial and procurement business operations across King County.

It is our objective to engage an energetic and motivated leader to propel the capabilities and advance the functionality of our world-class and highly dynamic ERP Financials and Procurement systems portfolio. The FPS team provides support for the following functions:

• EBS modules - General Ledger, iProcurement, iExpense, Purchasing, Accounts Payable, Accounts Receivable, Advanced Collections, Projects/Grants, Order Management, Cash Management, Fixed Assets, Inventory and Shared HR.
• Cloud ERP/Cx/EPM - Sourcing, Contracts, iSupplier Portal, and Service Requests.
• Concur – Travel and Expense Management.

ABOUT THE BUSINESS RESOURCE CENTER (BRC) OVERVIEW:

The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies.

BRC Director’s Office: This team provides guidance to the BRC and advises county leaders on strategies to enhance the county’s ERP business systems. They also manage the day-to-day operations of the BRC in support of continuous improvement and a cohesive team approach to govern, manage and support the county’s ERP systems.

Financials and Procurement Team: This team specializes in Oracle EBS Financials and Procurement, Oracle Procurement Cloud, Cloud Suppliers, Cloud Customer Experience, and SAP Concur travel management. The team collaborates with our many business partners and departments to deliver financials, procurement, travel management and expense, and treasury processes and solutions across all county business operations.

PeopleSoft HR and Payroll System Team: This team specializes in PeopleSoft HR, payroll, and retirement systems, collaborating with our business partners and county departments to deliver HR, benefits, and payroll services across all county business operations.

BI Insights Team: This team specializes in developing and managing business intelligence analytics across our suite of Oracle ERP applications and SAP Concur. This team also collaborates and works closely with our business partners and county departments to deliver meaningful analytics in support of county business operations. The team is committed to expanding the use of analytics tools and enhancing ERP data governance across the county.

Shared Services Team: This team specializes in managing the day-to-day operations and maintenance and ensuring the performance of ERP systems in Oracle Cloud Infrastructure as well as coordination of system updates and patches. This team is also responsible for system security, administration, licensing, training, change management, and help desk support.

What people have said about working in the Business Resource Center.

"The Business Resource Center provides an environment with highly diverse work groups and business partners, offering opportunities for professional growth and challenges, learning new skills and the latest technology and applications."

"Employee ideas and contributions are highly valued and supported by supervisors and managers, and employees are able to offer solutions to issues that can be brought before business partners and stakeholders."

"Employees have the freedom to manage their own workload, which is both challenging and rewarding. Work involves not only resolving issues and finding the root cause of problems but also interacting directly with business partners and experiencing the positive feedback of their appreciation."

"The job is constantly evolving, providing new professional challenges and opportunities for growth, and this comes with a supportive environment with others around you who are rooting for your success as much as their own."

Examples of duties

WHAT YOU WILL ACCOMPLISH

A successful candidate will demonstrate the ability to:

Deployment & Release Coordination:

• Manage deployment planning, execution, and validation for releases across Oracle EBS, Oracle ERP, Oracle CX, Oracle EPM, Oracle Fusion, and SAP Concur.
• Coordinate cross-functional teams — including technical staff, business analysts, product owners, and vendors — to ensure deployment readiness and alignment.
• Implement and refine consistent release management practices that ensure quality, repeatability, and predictable delivery.

Communication Leadership:

• Prepare and distribute status reports, deployment readiness summaries, and leadership communications.
• Draft and send enterprise-wide email notifications for releases, system updates, outages, and maintenance windows.
• Manage system update communications, including in-application notifications or dashboard updates.

Initiative & Project Management:

• Manage small to medium initiatives related to process improvement, workflow optimization, deployment readiness, testing, and environment management.
• Facilitate progress tracking using appropriate work-management tools such as Kanban boards or project tracking systems.
• Coordinate and validate vendor updates, patches, and Cloud release changes with Oracle and SAP partners.

Continuous Improvement:

• Assess and enhance deployment processes to improve quality, reliability, and efficiency.
• Work with FPS analysts and technical resources to understand impacts and coordinate implementation efforts.
• Support the development and improvement of automated testing and validation practices.

Quality, Stability & Compliance:

• Ensure deployments meet audit, change control, and security compliance requirements.
• Support strategic planning for environment stability, system enhancements, and long-term operational improvements.

Qualifications

WE ARE LOOKING FOR CANDIDATES WHO:

• Are self-driven, reliable, and proactive team players with strong attention to detail.
• Demonstrate excellent written and verbal communication skills, including the ability to convey ERP concepts to non-technical audiences.
• Excel at building strong relationships with team members, business partners, and agency stakeholders.
• Have a solid background in business systems analysis, enterprise system integrations, or financial application support.
• Possess experience managing deployments or release cycles for integrated enterprise systems.
• Demonstrate adaptability and problem-solving skills in dynamic, multi-faceted environments.
• Bring knowledge or experience with modern deployment practices, testing methodologies, workflow management, or cloud ERP operations.
• Are energized by technology, teamwork, and continuous improvement.

PREFERRED QUALIFICATIONS:

• Experience supporting or coordinating deployments for Oracle E-Business Suite (EBS), Oracle ERP Cloud, Oracle Cx, Oracle EPM, Oracle Fusion, or SAP Concur.
• Strong understanding of ERP release cycles, Cloud Patch cadence, and vendor update processes.
• Hands-on experience with release management, environment management, or DevOps practices in enterprise-scale financial systems.
• Familiarity with financial, procurement, or accounting operations supported by large ERP systems.
• Experience with automated testing frameworks, validation scripting, or QA coordination for application changes.
• Proficiency using work management tools such as Jira, Azure DevOps, ServiceNow, or Kanban systems.
• Demonstrated success leading cross-functional teams through complex deployments or system upgrades.
• Experience with Cloud ERP transformation including readiness assessments, testing cycles, communication, and release planning.
• Background in process improvement, workflow optimization, or operational maturity initiatives.
• Experience managing small to medium projects or initiatives, including scheduling, tracking, and coordinating readiness tasks.
• Knowledge of change management practices including stakeholder communication, readiness planning, and post-deployment support.
• Ability to analyze system impacts and collaborate with technical teams, business analysts, and end users to ensure quality deployments.

Supplemental information

WORK SCHEDULE: This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday.

UNION REPRESENTATION: This position is represented by Teamsters Local 117.

WORK LOCATION: The BRC Shared Services Team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Chinook Building 401 5th Avenue Seattle, Washington, 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Brittney Marzest, Senior Talent Advisor at bmarzest@kingcounty.gov

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

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Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.