Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director.

In this role, you will:

• Partner with senior GCIO management, Technology leadership (including the CIO) and the Tech COO Operations Managers (OM) to provide oversight and support across all Technology finance matters.
• As financial SME for the department, assume ownership of all aspects of cost reporting (direct costs, recovery charges, budget interlock, and target setting), acting as an independent challenge authority and influencing decision-making to ensure that Technology as a service is delivered on budget and stretch-targets are met. Produce ad-hoc analysis, commentary, trend insights, and presentations for senior stakeholders.
• Engage with Business/ Finance stakeholders: The Finance Insights Manager forms part of a virtual team with business and finance stakeholders, owning the provision of GCIO cost reporting and articulating key messaging through monthly and ad-hoc reviews with business and finance counterparts (COO, CFO).
• Ensure the right level of cost transparency and underlying drivers are understood, ensure the timely escalation of funding issues/opportunities and influence business initiative forecasting and prioritization.
• Provide financial support to the Technology Transformation agenda, including - validation of financial targets, Benefits forecasting, tracking, and delivery and alignment to operational plans agreed by CIO/Strategy and Operations.
• Engage with Financial Operations teams: The role holder will be responsible for close collaboration with the Financial Operations teams, primarily to ensure that underlying transactions are processed correctly and provide the relevant business context to enable this.
• Provide management and continuous improvement: Organize and collaborate with fellow Financial Insights Managers driving high performance including regular training, mentoring and performance reviews.
• Be an active and engaged member of the CIB Tech COO team and GCIO COO Finance pillar community, with engagement via Governance Forums, Working Groups etc. Proactively contributes to GCIO-wide enhancements and drive adoption of GCIO COO initiatives within CIB Tech COO. Champion a continuous improvement environment to target best in class delivery and enabling processes. Leverage technology and good organizational design to drive the highest levels of operating efficiency.

To be successful in this role, you will:

• Financial and Accounting Expertise: Demonstrates sound knowledge of cost management and accounting principles, as well as accounting and financial principles related to purchase orders, contracts, and operational expenses for hardware and software. Strong financial acumen with deep experience in planning and forecasting; able to simplify complex data into clear, insightful analysis for senior audiences. Strong discipline around data accuracy, integrity, and control. Accounting qualification (e.g., CA, ACA, CIMA) or equivalent.
• Stakeholder and Relationship Management: Skilled in developing and sustaining long-term relationships with critical stakeholders both within and outside the function. This involves maintaining expert knowledge of stakeholder requirements, competitor activities, and market trends to strategically influence future direction.
• Responsiveness to service requests from stakeholders is vital, as is the courage to take decisive action in challenging situations and manage uncertainty. The ability to communicate with impact and effectively influence others is paramount.
• Capable of managing multiple tasks, able to manage multiple competing priorities and to adapt to a dynamic, fast-paced environment. Exhibits proficiency in Excel, data analysis, and PowerPoint, with a demonstrated ability to influence others through effective verbal and written communication.
• Analytical and Problem-Solving Skills: Possesses strong analytical and problem-solving skills, enabling the synthesis of complex information to make data-driven decisions that drive business outcomes.
• Experience in developing meaningful reports and metrics, alongside strong interpersonal and communication skills for interacting across various management levels. Experience with analytical and business intelligence tools, including advanced MS-Office skills. Familiarity with AI tools and effective prompting (e.g., Copilot, Claude etc.) to improve productivity and output quality.
• Continuous improvement and adaptability: Ability to challenge the status quo and pursue operational excellence through continuous improvement is a key attribute. Resilience and strong influencing skills are essential, particularly in conflict situations with senior management. Willingness to engage actively and manage competing and changing priorities is crucial. Change agility is essential, focusing on driving and responding to change effectively.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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Issued by – HSBC Software Development India