Lucidya is a leading B2B SaaS company specializing in advanced customer experience management solutions powered by AI. Our mission is to empower businesses to better understand their customers, make data-driven decisions, and create exceptional customer experiences. As we continue our rapid growth, we are building a high-performing finance team to support our strategic objectives and business expansion.
The FP&A Manager/Senior Manager will be the CFO’s right hand in driving financial performance, providing insights into business efficiency, productivity, and growth opportunities. This role will act as the bridge between the business and finance functions, offering strategic financial support through business partnering, budgeting, forecasting, and financial modeling. The ideal candidate will help set up the FP&A function from scratch, playing a key role in establishing reporting structures, KPIs, and data management processes.

Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions.
Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform.
Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.