Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are seeking a highly analytical and business-oriented FP&A Manager to support financial planning, forecasting, and performance analysis across the organization. This role will act as a key partner to the LoB leadership and cross-functional teams, driving data-driven decision-making and improving overall business performance.

The ideal candidate combines strong financial modelling expertise with a deep understanding of SaaS business dynamics and has proven experience in building controlling and FP&A reporting structures.

How will you make an impact?

Financial Planning & Analysis

• Lead and support the rolling forecasting process and enhance the annual budgeting cycle
• Develop and maintain financial models (P&L, Capacity planning, funding scenarios)
• Drive long-term financial planning and scenario analysis

Business Partnering & Decision Support

• Partner with stakeholders across departments to provide analytical insights
• Support strategic decision-making through:
• Financial modelling
• Scenario planning
• ROI and investment analysis
• Project costing and profitability analysis

Performance & Profitability Analysis

• Analyze gross margin, and overall business performance
• Deliver actionable insights to improve operational and financial outcomes

Reporting & Process Improvement

• Build and optimize FP&A reporting frameworks
• Ensure accurate, timely, and efficient delivery of financial reports
• Drive continuous improvement in financial processes and data quality

Cross-functional Collaboration

• Collaborate closely with Finance, Sales, Marketing, and Operations teams
• Align financial planning processes across the business
• Support LoB-wide forecasting cycles

Have you got what it takes?

Technical Competencies

• Financial modelling and forecasting
• Strong understanding of SaaS metrics and business models
• Experience with lead-to-cash processes and related tools (CRM, marketing automation, etc.)
• Advanced analytical and problem-solving skills
• Strong proficiency in Excel and modern analytics tools, including the active use of AI, with the ability to identify and drive automation opportunities that improve FP&A efficiency, scalability, and insight quality.

Behavioral Competencies

• Excellent communication skills
• Strong data-driven decision-making mindset
• Cross-functional collaboration
• High attention to detail and quality focus
• Continuous improvement mindset
• Ability to manage change and ambiguity

Must haves

• Bachelor’s degree in business, Economics, Finance, or a related field
• 5+ years of experience in FP&A, or business analysis (preferably in SaaS)
• Proven experience in:
• Building FP&A and controlling reports
• Financial planning and forecasting processes
• Strong understanding of customer lifecycle and SaaS KPIs
• Experience in commercial target setting and performance tracking
• Fluency in English

Requisition ID: 10795
Reporting into: Head of Finance
Role Type: Individual Contributor

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.