Job Description

Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards.

Job Title: Fountain Attendant

Department:Food & Beverage

Reports to:Asst. Shift Manager Marketplace

FLSA Designation: Non-Exempt

License Type: Non-Gaming

Target Pay: Start $23.04 One Year - $25.60

Essential Job Functions:

• Engages in friendly conversation with customers in line
• Help all guests regardless of where they are seated and brings food to guests when available to do so
• Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables, and serving food
• Fills the customer’s order in a friendly, prompt, and accurate manner and helps them by suggesting popular items and up selling items to purchase
• Checks identification to ensure customers are using players cards issued to them and no one else
• Operates cash register following established cash handling procedures
• Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant
• Prepares specialty coffee/smoothies at specialty outlet
• Maintains a clean and organized workstation
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines
• Cleans and stocks food prep areas, dining area and workstations
• Performs all duties as assigned

Qualifications:

• Six Months or more of customer service experience (food and beverage industry preferred)
• 18 Years of age or older
• Must be alcohol and food handler certified
• Requires prolonged periods of standing and walking
• Ability to read, write and communicate verbally in English
• Ability to perform basic math
• Ability to understand the concept of cash handling, making change and counting it back to customers
• Ability to obtain and maintain all necessary licensing
• Requires the use of cash registers, calculators, and credit card machines
• Ability to communicate with Team members and guests
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays

Working Conditions:

• Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Must occasionally lift and lift to 25 pounds
• Frequently required to stoop, crouch, or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor
• Exposure to high noise level