Arbor

Founding Product Operations Lead

Arbor  •  Los Angeles, CA (Onsite)  •  1 month ago
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Job Description

Arbor is redefining how enterprises extract insights from unstructured data using AI.


Why join Arbor?

  • Build AI-driven technology that delivers instant insights
  • Work alongside top AI innovators and industry leaders
  • Be part of a fast-growing startup backed by top-tier investors


What you'll do:

  • Work directly with the co-founder/COO to drive product development and operations strategy
  • Interface directly with customers to understand their needs and serve as their advocate internally
  • Translate customer feedback into product roadmaps and technical specifications
  • Lead data analysis projects to uncover insights that inform product decisions
  • Collaborate with engineering, design, and sales teams to scope client engagements
  • Help prioritize features based on customer impact, business value, and technical feasibility

What we're looking for:

  • 4+ years in analytical roles (data, finance, consulting, or similar quantitative fields)
  • Proven track record of rapidly mastering new technical skills
  • Strong analytical foundation - proficient with data analysis tools (Excel, SQL, Python) or history of fast technical adoption
  • AI/ML familiarity is a plus
  • Client-facing experience - comfortable presenting findings and building relationships with external stakeholders
  • Entrepreneurial mindset - thrives in fast-paced environments and passionate about building from the ground up
  • Strong conviction - self-starter who pushes initiatives forward and challenges assumptions when data supports it


Our approach:

  • We started Arbor with a deep belief that better workplaces come through listening empathetically, relying on data, and committing to intellectual humility. We practice that philosophy internally as well.

Arbor

About Arbor

Arbor transforms frontline and customer conversations into actionable insights.

Arbor conducts AI-powered voice interviews with your frontline workers & customers, analyzes these insights, and delivers actionable recommendations to leadership. We help leaders understand what's really happening on the ground so they can drive growth, optimize operations, and enhance experiences.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
New York, NY
Year Founded
Unknown
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