Job Description

Founding Forward Deployed Engineer

• Title of Role: Founding Forward Deployed Engineer
• Location: New York, onsite
• Company Stage of Funding: Venture-Backed — Software Development, AI, Enterprise
• Office Type: Onsite
• Salary: $150K–$300K

We're representing a dynamic company at the forefront of AI and software development, focused on delivering innovative solutions for customer support. This company is leveraging advanced AI technologies to transform the way businesses interact with their customers, driving efficiency and satisfaction. With a commitment to pushing the boundaries of what's possible, they are poised for significant growth in the enterprise sector.

What You Will Do

• Collaborate with cross-functional teams to deploy AI-driven solutions tailored for customer support.
• Design and implement scalable systems utilizing OpenAI technologies to enhance user experience.
• Analyze customer feedback and performance metrics to continuously improve deployed AI agents.
• Provide technical support and training to clients, ensuring successful integration of AI solutions.
• Develop documentation and best practices for AI deployment and maintenance.
• Participate in troubleshooting and resolving technical issues in real-time.

Ideal Candidate Background

• 1-10 years of experience in engineering or technical support roles, preferably in AI or software development.
• Proficiency in OpenAI technologies and frameworks.
• Strong problem-solving skills with a focus on customer satisfaction.
• Experience in deploying and supporting software solutions in enterprise environments.

Preferred

• Familiarity with customer support processes and best practices.
• Experience working in a fast-paced, venture-backed startup environment.
• Knowledge of additional AI frameworks or programming languages.

Compensation and Benefits

The base salary for this role ranges from $150K to $300K, complemented by competitive equity options. This company values its employees and offers a dynamic work environment with opportunities for growth and development.