Job Description

Fast-growing Series A fintech startup backed by top-tier investors that is redefining how modern businesses manage and move money. Building the financial operating system for the next generation of companies, corporate cards, expense management, and financial operations that actually work the way finance teams think.

About the Role Hiring first Account Manager. Not a CSM. Not an onboarding specialist. A revenue owner.

This is a founding role — the person hired will build the AM function from scratch, own the expansion motion, and set the standard for how the company grows with its customers. You will work directly with the co-founders and have a real seat at the table from day one.

If you love the relationship-building and expansion side of sales more than hunting new logos, if you get energized by uncovering upsell opportunities, deepening customer relationships, and turning happy customers into bigger customers, this role was built for you.

What You'll Do

• Own and grow a book of existing customers, driving upsell, cross-sell, expansion, and retention
• Build the AM playbook from scratch — processes, frameworks, and systems that scale
• Run QBRs, discovery calls, and executive check-ins to stay close to customer needs and surface growth opportunities
• Partner with product and engineering to translate customer feedback into product improvements
• Prevent churn proactively by diagnosing adoption gaps and demonstrating ROI before problems escalate
• Source and develop your own pipeline within the VC-backed startup ecosystem
• Eventually hire and build out the AM team as the company scales

Who You Are

• 1-6 years of account management or account executive experience at a fintech company
• Fintech experience is required — experience at companies such as Ramp, Brex, Stripe, Plaid, Rippling, Carta, Mercury, Rho, Mesh Payments, or similar is strongly preferred
• Proven ability to self-source pipeline within the VC-backed startup space — you know how to identify, engage, and develop relationships with founders and finance leaders at venture-backed companies
• Your metrics are real and you're proud of them — quota attainment, NRR, cross-sell numbers, President's Club
• You've thrived in a fast-moving, high-accountability environment where relationship quality directly drives business outcomes
• You think like an owner — you'd rather build a process that handles 100 customers than personally shepherd 10
• You're comfortable with ambiguity and excited by the challenge of building something that doesn't exist yet
• You're based in New York City and excited to be in the office with the team

Why This Role You'll be joining at an inflection point, a company with real product-market fit, a customer base that loves them, and a founding team that moves fast and builds with conviction. This is a rare chance to own a function end to end from day one, set the playbook for how the company scales, and grow into a senior leadership role as the company does.

Compensation

• Base: $90-150K depending on experience
• OTE: $220-300K with strong variable tied to expansion performance
• Meaningful founding-level equity

Location New York City, NY

To Apply Please send your resume to anna@accruetalent.com