Job Description

About BukuWarung
BukuWarung is a fintech platform serving MSMEs across Indonesia and the Philippines - creating a financial Operating System for MSMEs.

The role
The Founder's Office is where BukuWarung's most important and least well-defined problems land. You'll work directly with the Chief of Staff, one step from the CEO, across three workstreams:

• Operational improvement — diagnose broken processes across business functions and own the fix end-to-end. Not a deck, a working solution.
• Philippines expansion — partner with the in-country team to accelerate growth, close execution gaps, and coordinate between Jakarta and Manila.
• Assigned high-priority problem — go-to-market for an AI product, a revenue deep-dive, scaling a product vertical, or a new market entry.

Must-have

• 4+ years in fintech, AI, high-growth tech, or a startup where you owned more than your title suggested
• Track record of diagnosing operational problems and driving fixes end-to-end
• Strong written communication — clear, concise, no filler
• Cross-functional comfort — finance, product, ops, sales
• High ownership instinct
• Based in Jakarta; overall Southeast Asia experience a plus

Strong preference for

• Fintech/payments background
• Exposure to AI products
• Prior founder's office, chief of staff, or high-accountability generalist experience at a fast-paced role

You are someone who figures things out. Low ego, high standards. Direct. Comfortable with ambiguity. A writer — because writing is how decisions get made here. Real problems from week one. Scope grows based on what you deliver, not tenure.