Job Description

Help us Build a Thriving New England!

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.

Work Location: Hybrid

Program Overview:
The Therapeutic Support Worker is part of a dynamic team that provides support to families and children in the home and community who are involved with the child protection system. Therapeutic support workers assist families by supervising family visits and providing supportive counseling, health and safety education, basic parenting education and assisting with resource/coordination of services. This is a flexible hourly position, with some visits taking place during afterschool/evening hours and the possibility of some occasional weekends.

Here’s what we’re looking for:

• Develops and implements treatment plans to identify the goals and objectives the families will work on;
• Provides needed supports to help families reach their goals and increase safety for the child/ren
• Helps families increase their skills to effectively parent their children during supervised visitation;
• Develops and maintains positive relationships with children, families and community providers.
• Provides assistance to families in using community resources to meet social, medical, educational, vocational and financial needs.
• Facilitates and coordinates family visitations; transports children and/or their families.

Qualifications:

• High School Diploma with 4 years’ experience working with families required, Associate’s or Bachelor’s degree in Human Services or related field with 2
• years’ experience working with families preferred.
• Must be at least 22 years of age
• Understanding of and ability to work positively with children and parents with mental health challenges and/or intellectual disabilities
• Ability to provide documentation such as valid driver's license, evidence of automobile insurance and a clear criminal record and central registry check as
• required to work in community services
• Ability to drive your own safe running and reliable vehicle with mileage reimbursement provided by the agency

• Candidates who are selected for hire must successfully complete all required background checks before starting their employment.

Here’s why you should join us:

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.

Ascentria offers the following employee benefits:

• High quality/affordable health, dental, and vision insurance to support your overall wellness
• Flexible Spending Account to help manage eligible expenses
• A 403(b)-retirement plan with employer match
• A full-service Employee Assistance Program with many free and accessible services and supports
• Generous tuition reimbursement to invest in your professional growth and development
• Paid time off which increases as your tenure grows and holidays for work-life balance
• A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected
  

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

Transform lives and communities with Ascentria Care Alliance.  Apply today to be a part of our mission-driven Team!