Job Description

Our Company

StepStone Family & Youth Services

StepStone Family & Youth Services provides trauma informed, youth centered services to children and families involved in foster care. The Program Director plays a vital leadership role in supporting program operations, service coordination, and compliance efforts while promoting positive outcomes for youth, foster families, and treatment teams.

We are seeking a compassionate and organized Program Director who is passionate about supporting children and families through trauma informed, strengths based, and family centered practices. This role is ideal for a leader who values collaboration, accountability, mentorship, and operational excellence while supporting foster care programs that serve youth navigating complex emotional, behavioral, and family challenges.

The Program Director is responsible for overseeing daily program operations, coordinating placement and intake processes, supervising case management and administrative staff, supporting compliance and quality assurance efforts, and collaborating with foster families, referral sources, and treatment teams to ensure effective service delivery.

The ideal candidate is solutions focused, detail oriented, and committed to fostering a respectful and supportive environment while helping teams provide impactful services that promote safety, stability, permanency, and long term wellbeing for youth and families.

Responsibilities

• Performs as a clinical representative of the agency.
• Reviews and processes all referrals for possible admissions within the agency.
• Follows up on all referrals received and collaborate with foster parent recruiters/trainers to identify appropriate home for placement.
• Requests and secures all documentation received to complete placement/admission of a child/youth with the agency needed at intake.
• Assigns a case manager to all child/youth in agency population.
• Conducts program team meetings and other outside organizational meetings sponsored by the state, surrounding counties, managed care providers or foster care networks.
• Supervises tasks completed by the Case Managers.
• Keeps office and work area in a neat and organized manner.
• Maintains confidential information related to children/youth in care and foster parents licensed with StepStone.
• Assists with quarterly file audits of child/youth files and utilizes information obtained to improve compliance and quality of child/youth file.
• Other duties as assigned.

Qualifications

• Minimum of MSW, MSSW, OR CSW; LPCC, LPCA, LCSW, MFTA, or LMFT in addition to degree requirements
• At least a B.A. or B.S. in Social Work, Psychology, Criminal Justice or Human Services with five years relevant experience to agency clientele, education, and related training can be substituted
• Two years supervisory experience preferred
• Prefer LPCC, LPCA, LCSW, MFTA, or LMFT
• Ability to communicate verbally and in writing
• Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours
• Familiarity with agency intake/placement procedures and guidelines, necessary forms, and standard intake procedures
• Knowledge of standard state rules and regulations regarding child-placing agents
• Ability to coordinate and maintain client files and agency forms
• Strong computer software and program skills
• Must be able to travel between service sites, staying overnight as necessary

About our Line of Business

StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit www.stepstoneyouth.com. Follow us on Facebook and LinkedIn.

Salary Range

USD $58,000.00 - $62,000.00 / Year