Move forward as Freight Forwarder Airfreight, Healthcare at DSV in Machelen.

About the role

Join our team as a Freight Forwarder specializing in Healthcare Airfreight.
In this role, you'll be the primary contact for our healthcare clients, ensuring seamless communication and service excellence for their air freight shipments (import & export).
Your responsibilities include maintaining compliance standards, ensuring accurate invoicing, and promptly addressing any irregularities that may arise.

Tasks:

• Coordinate air freight shipments (import & export) in the Healthcare sector, providing instructions to the Booking and brokerage teams;

• Effectively handle customer inquiries and manage escalations, involving the Team Lead when necessary;

• Maintain daily communication within the DSV network for Healthcare air freight announcements;

• Ensure compliance with DSV guidelines for security, embargo countries, carriers, and commodities;

• Apply GDP guidelines and adhere to Healthcare customers' CSOPs, while also managing document uploads and post-flight communications. Additionally, ensure compliance with ISO 9001 / ISO 14001, DSV Code of Conduct, and safety standards.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

“As a Freight Forwarder, you will find yourself in an international environment. You will be in contact with customers and colleagues all over the world” Says Emilie Gillot Manager, Pharma and Special Accounts

In Belgium, we operate from over 18 branches, with more than 1,400 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

Are you the perfect fit?

• You have a first experience as a Freight Forwarder, Airfreight (preferrable within Healthcare) or you just obtained your bachelor’s degree within Supply Chain Management;

• You are familiar with healthcare procedures, QMS, and healthcare CargoWise Service Levels;

• Proficiency in English (both written and verbal) is required.

It all counts for this vacancy of Freight Forwarder Airfreight, Healthcare in Machelen. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

Why choose DSV?

Working for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive, and committed to growth, seeking individuals who wish to grow with us. Besides a challenging job in an international environment, we offer:

• A stimulating work environment with ample opportunities for professional growth and development.

• A direct and open corporate culture (Danish company).

• Diversity and networking opportunities within the aviation industry.

• Flexible working hours (flextime) and a two-day homework policy per week after the probation period.

• An attractive benefits package (meal vouchers, eco vouchers, group & hospitalization insurance, possibility to lease an electric bike, two days of remote work, flexible hours, and 33 days of holiday).

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Cedric Rogiers will answer all your questions via +32 (0)4 76 88 67 71 or vacancies@be.dsv.com