Job Description

Forward Logistics T1

What this Job Entails:

Forward Logistics Tier 1 is responsible for receiving & inspecting shipments and verifying

accurate deliveries against purchase orders. Performing Putaways, inventory asset tagging and

documenting assets and accessories in inventory management system. Picking items from

shelves to shipment or delivery preparation of products. Forward Logistics Tier 1 may also

assist with order tracking, accessories management, managing assets and accessory

deployment. Forward Logistics Tier 1 enables ~350k staff around the globe. This is an

introductory role in Astreya ITAM services.

Scope:

Follows established procedures on routine work Requires detailed instructions

Your Roles and Responsibilities:

• Hardware picking according to FIFO policies.

• Staging and packing of orders.

• Assist with inventory, hardware management and e-recycling.

• Use ticketing systems to report individual work accomplishments and to track metrics.

• Utilize inventory data management software to maintain inventory accuracy and workflow.

• Receive and inspect shipments. Verify accurate deliveries against purchase orders while looking for damages, shortages, wrong items and other concerns; notify onsite

• leadership. Verify shipments to packing slips.

• Load and unload shipments; loading dock duties as assigned.

• Maintain inventory records; assess department or warehouse needs and order supplies as appropriate; maintain stock records.

• Use ticketing systems with a focus on customer service, SOP adherence, and quality.

• Unbox, stock inventory on shelves, break down packing materials.

• Assist in inventory procedures including the actual total count of stock items and spot check as needed.

• Perform cleanup duties to maintain the warehouse in a safe and orderly manner.

• Contribute to large scale global projects as needed.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 2+ years’ related experience and/or training; or equivalent combination of education and experience.

• High attention to detail and ability to follow other technicians’ direction to ensure quality.

• Effectively utilize ticket, inventory, and dispatch management systems.

• Determines methods and procedures on new assignments and may coordinate activities of other personnel.

• Networks with key contacts outside one’s own area of expertise.

• Proven ability to adapt to changing priorities, conditions, and circumstances while ensuring important deadlines are met.

• Strong organizational skills including effective record-keeping and maintenance techniques.

• Basic knowledge of computer hardware with the ability to learn new software.

• Proficiency working with standard desktop PC tools and applications, such as MS Office,

• MS Outlook, web browsers, etc.

• If applicable at site, ability to operate material handling equipment – pallet jacks and forklifts (if certified) is a plus.

• Understands policies and objectives of the assigned program and corresponding activities.

• Knowledge of health and safety regulations.

• Proficient English communication in terms of speaking,writing and reading.