Job Description

Forward Deployed Engineer, Substrate

• Title of Role: Forward Deployed Engineer, Substrate
• Location: Washington D.C., hybrid
• Company Stage of Funding: Secondary Market — Software Development
• Office Type: Hybrid
• Salary: [To be confirmed with final candidates]

We're representing a dynamic organization that builds impactful software solutions for various sectors, including government, defense, finance, and healthcare. Their platforms transform complex, large-scale data into actionable intelligence, enabling decision-makers to operate effectively in high-stakes environments. This company is dedicated to making a real-world impact through engineering excellence and close customer collaboration.

What You Will Do

• Deploy, configure, and maintain core platform infrastructure in customer environments and hybrid cloud settings.
• Collaborate directly with customers to architect tailored solutions based on their unique data environments.
• Build and enhance internal tooling and automation to improve platform reliability and performance at scale.
• Diagnose and resolve intricate technical issues across networking, data pipelines, storage systems, and platform services.
• Partner with product and core engineering teams to share field insights and shape the platform roadmap.
• Strengthen and scale substrate-level components in demanding operational contexts.
• Foster technical relationships with engineering teams at customer organizations.

Ideal Candidate Background

• 2 to 6 years of experience in software engineering with a focus on distributed systems or infrastructure.
• Strong debugging skills and systems-thinking ability to trace issues across complex technical environments.
• Proven experience in customer-facing roles, demonstrating clear communication of technical concepts to diverse audiences.
• Self-directed with the ability to manage multiple priorities in fast-paced, field-based situations.

Preferred

• Familiarity with containerization and orchestration technologies such as Kubernetes or Docker.
• Experience with cloud infrastructure (AWS, GCP, Azure) and on-premises deployment patterns.
• Background in environments with strict security and compliance requirements, such as government or healthcare technology.

Compensation and Benefits

This company offers competitive compensation and a comprehensive benefits package, including opportunities for professional growth and development in a mission-driven environment.