ModelBest

Forward Deployed Engineer(数字员工 / Agentic Workflow)

ModelBest  •  Onsite  •  21 hours ago
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Job Description

Forward Deployed Engineer(数字员工 / Agentic Workflow)
上海
社招
全职
技术 - 基础架构
职位 ID:A40628
职位描述
1. 深入客户现场,与业务用户一起梳理原工作流,识别高频、重复、知识密集、跨系统协同的任务,并判断是否适合数字员工或 Agentic Workflow 改造。
2. 基于客户场景快速开发 0->1 原型,包括 RAG、Prompt、Tool Calling、Workflow 编排、多轮对话、表单/审批/工单/知识库/CRM/客服系统对接等。
3. 与解决方案架构师协同,将业务需求拆成技术任务,定义 MVP 范围、数据接入方式、模型能力边界、验收指标和风险点。
4. 负责现场技术问题闭环,包括接口联调、数据清洗、权限配置、模型调用、日志排查、结果评测和体验优化。
5. 将 0->1 项目中的工程实践沉淀为可复用组件,如行业工具包、Agent 模板、工作流模板、评测脚本和交付手册。
6. 将客户现场遇到的产品缺口、模型短板等反馈给产品、算法、Infra 团队,推动平台能力迭代。
职位要求
1. 本科及以上学历,计算机、软件工程、人工智能、自动化等相关专业。
2. 3 年以上后端、算法应用、数据工程、企业应用集成或 ToB 交付开发经验。
3. 熟练掌握 Python,至少熟悉C++、 Java等多种工程技术栈。
4. 熟悉 Agent、Prompt Engineering、Tool Calling、Workflow、API 集成和常见企业系统对接方式。
5. 有较强工程实现能力,能在陌生代码库、陌生客户环境和不完整文档条件下快速定位问题。
6. 能与客户业务人员直接沟通,理解非技术语言背后的真实需求,并转化为可执行技术方案。
7. 能接受高频出差或驻场,具备强执行力、抗压能力和交付责任感。
加分项
1. 有 FDE、解决方案工程师、售前技术、交付开发、客户现场研发经验。
2. 有数字员工、智能客服、知识助手、RPA、低代码平台、企业 Workflow 或 Agent 项目经验。
3. 熟悉运营商、金融、政企、客服、营销、运维、知识管理等业务场景。
4. 有从 Demo 到生产上线的完整项目经历。
投递
ModelBest

About ModelBest

ModelBest established in August 2022, is an Artificial Intelligence technology company headquartered in Beijing, China. The company is deeply rooted in the field of general AI, with a focus on the innovation and application transformation of large-scale models. ModelBest boasts a prestigious founding R&D team from the Tsinghua in the AI field. Leveraging numerous cutting-edge technologies in natural language processing, the company is currently constructing a large-scale pre-trained model library and corresponding tools, aiming to standardize the technology and applications of large models.

Based on the capabilities of the CPM series of large models, ModelBest has successfully facilitated the intelligent upgrade and efficiency enhancement of various industries. Moreover, the company has released a multi-modal dialog assistant with hundreds of billions of parameters, “Luca", to the public. Adhering to the core philosophy of "intelligence encompassing all", we look forward to exploring and expanding unknown possibilities with global partners, aiming to ensure AI technology serves humanity for a better life in a safe and inclusive manner, laying a solid foundation for the advent of the AGI world.

OpenBMB (Open Lab for Big Model Base,https://github.com/OpenBMB), founded by ModelBest Inc & TsinghuaNLP, aims to build foundation models and systems towards AGI.

Industry
Biotech & Life Sciences
Company Size
11-50 employees
Headquarters
Beijing, CN
Year Founded
2022
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