Appen

Forward Deployed Engineer

Appen  •  San Francisco, CA (Hybrid)  •  2 days ago
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Job Description

Role Purpose

The Forward Deployed Engineer works directly with enterprise clients to design, deploy, and optimize GenAI data solutions, with full ownership of final delivered data quality. Embedded across engineering, data operations, and client delivery, this role ensures datasets, pipelines, workflows, and automations meet defined accuracy, reliability, and performance requirements for GenAI model development.

Your Impact

  • Act as a trusted consultative partner to clients by defining requirements, clarifying success criteria, shaping high-quality annotation guidelines, and proactively providing insights.
  • Influence the what and the why behind GenAI data solutions by translating ambiguous client needs into clear, scalable workflows.
  • Deliver GenAI datasets that meet all defined acceptance and quality criteria.
  • Define the validation and automation requirements that reduce variance, manual review effort, rework, and time to validation.
  • Partner with engineering to build requirements as scalable, reproducible, and observable pipelines.
  • Contribute reusable quality frameworks and validators adopted across multiple projects.

What You Bring

  • 3+ years of experience in a customer-facing technical role such as solutions engineering, solutions architect, data or technical consulting, or data operations.
  • Bachelor's degree in Computer Science, Engineering, Data Science, Statistics, or a related field, or equivalent practical experience.
  • Experience working on GenAI, machine learning, or model evaluation data, including LLM training, annotation, or evaluation workflows.
  • A consultative problem-solving approach when leading client conversations, asking sharp questions, and guiding stakeholders toward better decisions.
  • Ability to vibe code but proficiency in Python and SQL is a plus
  • Confidence in working directly with client engineering or machine learning teams.

Location and Work Arrangement

This is a hybrid role based in San Francisco, CA. You will be required to work from our San Francisco office two days per week.

Why You’ll Love Working Here

At Appen, we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest-quality AI solutions for frontier models.

You’ll work on complex challenges that shape the future of AI across industries and geographies, alongside talented people in a culture that values humility over ego. You’ll have the flexibility to deliver in a way that works for you and your team, supported by tools, resources and development opportunities to continue to build your capability over time.

About Appen

Appen has been a leader in AI training data for over 30 years. We specialize in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre-training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.

Appen

About Appen

Appen has been a leader in AI training data for over 25 years, providing high-quality, diverse datasets that power the world's leading AI models. Our end-to-end platform, deep expertise, and scalable human-in-the-loop services enable AI innovators to build and optimize cutting-edge models.

We specialize in creating bespoke, human-generated data to train, fine-tune, and evaluate AI models across multiple domains, including generative AI, large language models (LLMs), computer vision, speech recognition, and more. Our solutions support critical AI functions such as supervised fine-tuning, reinforcement learning with human feedback (RLHF), model evaluation, and bias mitigation.

Our advanced AI-assisted data annotation platform, combined with a global crowd of more than 1M contributors in over 200 countries, ensures the delivery of accurate and diverse datasets. Our commitment to quality, scalability, and ethical AI practices makes Appen a trusted partner for enterprises aiming to develop and deploy effective AI solutions.

At Appen, we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest-quality AI solutions. We support work-life balance with flexible work arrangements and a dynamic, results-driven environment. Employees have access to competitive pay, comprehensive benefits, and opportunities for continuous learning and career growth.

Our team works closely with the world’s top technology companies and enterprises, tackling exciting challenges and shaping the future of artificial intelligence.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Kirkland, Washington
Year Founded
1996
Website
appen.com
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