KDCI Outsourcing is looking for a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments. You'll bridge the gap between product and customer, customizing implementations to solve specific business challenges.
Work directly with clients to understand technical and business requirements
Customize, configure, and deploy solutions within client environments
Build integrations between the product and client systems
Troubleshoot issues on-site (virtually or in person) and provide rapid fixes
Gather client feedback and relay it to product and engineering teams
Document deployment processes and best practices
Requirements
3+ years of experience in a client-facing engineering or solutions role
Strong software engineering fundamentals across at least one stack
Excellent communication and stakeholder management skills
Ability to work independently and adapt quickly to new environments
Experience with APIs, integrations, and troubleshooting production systems
Nice-to-Haves
Experience in a startup or fast-paced client-deployment environment
Familiarity with cloud infrastructure and DevOps practices
Willingness to travel or work flexible hours across time zones
KDCI is a leading outsourcing company in the Philippines that specializes in offshore staffing in the fields of Creative Design, Digital Content Creation, and eCommerce Back Office Support.
We love all things digital and we are passionate about our work. Our goal is to build the best possible team for our clients, whether they’re startups or established companies that need hyper-growth.
We are based in California and have various offices around the world - Manila, Hong Kong, and London. We are owned and managed by seasoned executives with over 15 years of proven leadership and experience in developing businesses in the digital space, and we pride ourselves in providing cost-effective, world-class services to our clients.
