Guarantee 100% retention: You own the metric. Whatever it takes.
Dive into datasets: make sense of them, manipulate them, map them. You need to be as comfortable with unstructured data as you are with VLOOKUPs on massive datasets
Design and execute playbooks: Use our platform to create data migration playbooks and use every tool at your disposal to unblock weird edge cases.
Operate in the field: Pair with product and engineering; jump on calls; debug live; be willing to hop on a plane when needed; communicate clearly under pressure.
Feed the roadmap Translate frontline chaos into crisp product requirements and implementation guides for the core engineering team.
Tackle “impossible” projects When a customer’s need looks hopeless, you volunteer first, and then deliver.
Be the primary point of contact for high-stakes customers: from non-technical ops teams living in spreadsheets to deeply technical stakeholders, often under real time pressure (live migrations, sales deadlines, post-acquisition cleanups), where data accuracy and clear communication are non-negotiable.
Hungry & scrappy: You like hard problems, long hours, and tangible impact.
Glass‑chewer: Ambiguity and gnarly data sets energize you. You know what the mission is and that we’ll get you where you want to be
Technical literacy: At least 1 year of software development experience. Languages are not important, but you must be comfortable writing and modifying scripts, debugging technical and data-related customer issues, reasoning about APIs and data models, and dissecting ambiguous data requirements.
Customer‑obsessed communicator You can translate between business, ops, and engineering in real time.
High‑ownership operator: You run toward fires and stay until they’re out.
NYC‑based (or willing to relocate): You believe speed and trust compound in person.
Bonus: you have experience with browser/web automation tooling

Our approach is simple but effective. We focus on getting to know the people we work with on both sides of the equation. Understanding a company's culture, vision, and goals are just as important as learning about their compensation package, organizational structure, and stock price. Likewise, it is imperative to know what motivates a candidate most and what their compatibility in certain work environments would look like. We strive to keep the focus on the personal aspects that contribute to successful professional relationships.
DRH Search likes to earn the trust of all organizations we partner with, and we offer a very affordable pricing model.