hireVouch

Forward Deployed Engineer

hireVouch  •  Redwood City, CA (Onsite)  •  12 days ago
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Job Description

ABOUT THE ROLE

As a Senior Forward Deployed Engineer, you’ll deliver our voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You’ll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights.

KEY RESPONSIBILITIES

  • Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.

  • Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.

  • Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)

  • Partner with sales to engage clients to gather requirements, prototype demos, and present system designs.

  • Scope projects, resolve blockers, and align teams with concise updates.

  • Codify reusable patterns into tools or platform components.

  • Translate field feedback into actionable product and GTM recommendations.

YOU MIGHT THRIVE IF

  • Have 2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder).

  • Excel at communication & explaining complex technical concepts to non-technical audiences.

  • Have delivered systems in fast-paced, ambiguous settings.

  • Write production-grade code (Python, JavaScript, or similar).

  • Understand LLM-powered systems and their impact on user experience.

  • Proactively manage risks and maintain momentum under pressure.

hireVouch

About hireVouch

Our Edge

Hiring and retaining skilled talent is paramount for your company’s success. Finding the right people – who have the right skills and right personality fit – can be incredibly challenging in today’s job market. Here at hireVouch we can help you acquire the highest calibre candidates through the relationships we have formed over more than a decade. Our approach is an ethical one. Rather than use the often-employed aggressive methods typical of the recruitment industry, our focus is placed largely on referral-based networking.

Getting it right really matters to us. Let us leverage our network of talent that has already been vouched for by leading professionals in the industry to help your business grow.

Services Offered

Contingency and Retained Search

Here at hireVouch we focus on sourcing best-in-class candidates for rewarding positions in Canada and the US. We have extensive expertise in Contingency, Retained and Temporary placement, primarily within the IT sector.

On-Site Search Assistance

We have a trusted network of HR and search professionals who can provide on-site search services to help fulfill immediate needs as well as help train internal staff in finding the highest quality talent

Company Marketing Strategy

We know how competitive the job market can truly be and how important it is to have a strategy to attract talent. At hireVouch we have extensive expertise in helping companies better market themselves. We can provide the tools and knowledge that will assist you in making your business a highly attractive place to work. Developing a company marketing strategy is key to hiring the talent you need to grow.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Unknown
Year Founded
2016
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