GENERAL STATEMENT OF RESPONSIBILITY: Resolve Formfox Marketplace Buyer Search Errors by prioritizing missed orders across the Formfox network with goal of increasing sales and profitability in accordance with corporate goals.
ESSENTIAL FUNCTIONS:
• Effectively communicate our value proposition to providers.
• Make cold calls to existing customers to fill service gaps.
• Drive Marketplace revenue by consulting with providers to expand their service offerings and diversify their menus.
• Execute agreements to capture new/existing pricing on services to fill missing gaps in the network.
• Partner with Implementation team to ensure clinics are fully prepared and operationally ready to support buyers for any newly added services.
• Work with the Training team to update the Marketplace whenever a provider stops offering a service, so the information stays current.
• Generate leads to Formfox Inside Sales executives after existing network opportunities are exhausted.
• Relay laboratory services leads to appropriate Account Executive.
• Oversee additional projects as assigned by supervisor.
• Exhibit and promote corporate culture and values.
• Present a highly professional image to providers.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Keep work area neat and clean.
• Other duties as assigned.
JOB QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent
EXPERIENCE: 2 years of sales or customer service experience.
SKILLS & ABILITIES:
• Sales skills
• Ability to master our processes, products, and value proposition
• Good verbal and written communication skills
• Flexibility
• Self-motivated
• Organizational ability
• Analysis and problem solving
• Attention to detail
• Honesty
• Positivity
• Ability to quickly develop good relationships with others
• Knowledge of Microsoft Office products
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.
The following physical attributes are required for this position:
• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds
EQUIPMENT: PC and communications equipment.
OTHER: Overtime and weekend work as necessary.
The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion
• denotes essential job function
An Equal Opportunity Employer
Pay Range: $18.00 - $31.00
Starting Pay Range: $18.00 - $20.00
Benefits for Full Time Employees:
CRL was originally founded as Enzyme Technologies in 1979 with our focus on clinical research and development. The name was changed to Clinical Reference Laboratory in 1983 when we began to offer commercial lab testing. Today, CRL has become one of the largest privately held clinical testing laboratories in the U.S., performing hundreds of thousands of tests every day for clients large and small. Our staff works around-the-clock to process and report results seven days a week.
We are driven each day to provide the useful insights people need to live healthy, safe, and productive lives. We serve insurers, employers, healthcare providers and their patients, colleges and universities, as well as federal, state, and local government agencies through a broad array of corporate and personal wellness programs, drugs of abuse testing programs, insurance risk assessment, and molecular diagnostics testing.
Together with FormFox, the nation’s leading provider of ECCF and electronic workflow solutions, we provide integrated solutions for workplace drugs of abuse testing, occupational health testing, and clinical lab testing services. CRL’s industry-leading turnaround times and state-of-the-art equipment and technology, paired with FormFox’s data management and digital workflow solutions, seamlessly connect all participants.
Our mission isn’t to be the most recognized lab, but to be the most trusted laboratory partner by providing personalized service, accurate testing, rapid turnaround time, and innovative systems and solutions. We conduct research, advance our test menu, pursue collaborations, discover new applications for existing data, and hold ourselves to the highest level of quality and client support standards, uniquely positioning our partners to achieve the best possible outcomes. And we do it all with a human touch.
