Job Description

Job title:

Forklift Operator Contract – with general labour duties

Department:

Manufacturing/Distribution

Terms of employment:

Full-Time, Hourly, Seasonal Contract

Reports to:

Room Manager/Warehouse Manager

Rate:

$24.00/hour CAD

Locations:

70 The East Mall, Etobicoke, ON M8Z 5W2

Apply by:

Monday, July 13, 2025 (12:00 pm EST)

About Us:

Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with Manufacturing and Distribution Centers located in both Vancouver, BC and Toronto, ON

Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer:

• Inclusive working atmosphere where diversity and individuality are valued and celebrated
• Up to 50% off our products both online and at our retail locations
• Boot reimbursement after 30 days of active employment for new staff towards CSA approved safety boots (up to $150 CAD)
• Immediate eligibility for our company-wide bonus program
• Team appreciation events
• Employee and Family Assistance Program (EFAP)
• A growing, dynamic business where personal development is encouraged
• Complimentary coffee/tea/water in the employee lunchrooms
• Gender neutral restrooms and changing rooms

The Role: Seasonal Forklift Operator – with general labour duties*

Availability: Full-time shift with an ability to work mornings or afternoons and occasional overtime, holidays, and weekends.

The Forklift Operator is responsible for the transport, retrieval, and storage of pallets within the warehouse/facility. You will be accountable for the safe and efficient operation of the vehicle and will be required to perform general warehouse duties. This role focuses on delivering a high level of service to our production rooms/distribution centre by delivering the materials and product on a timely manner and maintaining a safe and well-organized warehouse/facility. As a Forklift Operator, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

What you do (responsibilities):

• Practice safe work and identify unsafe situations to the appropriate individuals
• Operate forklift and material handling equipment safely and efficiently, ensuring to conduct a pre-driving inspection before use
• Transport materials in accordance with set standards
• Log issues with the forklift and report to supervisors
• Identify and report faulty or damaged racking immediately to supervisors, log issues with forklift and report to supervisors
• Perform water maintenance on forklift when required
• Load and unload trucks using forklifts or material handling equipment when required
• Deliver materials to the appropriate location
• Ensure all materials and skids have the correct labels and information
• Shipping duties, including building, and wrapping pallets, stocking raw materials
• Retrieve and deliver materials and moulds as required for production ensuring appropriate and accurate labelling of all items being stored
• Use a handheld scanner to transfer inventory efficiently, while maintaining a high level of accuracy
• Stock and replenish shelves, racks, cases, and bins in accordance with the FIFO method
• *Warehousegeneral physical activities in the warehouse, including but not limited to: loading, unloading, sorting, and moving of products and materials
• *Production general production duties including, but not limited to, producing high quality Lush products, fill/pour/press/pack/label product accurately, keeping up with production demands
• Assist Inventory Controllers with inventory counts and inventory organization
• Conduct daily inventory counts, product rotation checks, investigate and reconcile inventory issues
• Basic tasks in AX, such as inputting information
• Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities while ensuring safety and SOP guidelines are being followed
• Adhere to room/departmental and company policies and best practices for quality, cleanliness, and health and safety
• Perform general housekeeping and equipment cleaning duties

Who you are (qualifications):

Required:

• Able to perform all required general labour duties (Distribution Associate, Production Assistant)
• Able to do physical work for 8-hour shifts, on your feet and lift 50 pounds
• Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
• Flexibility to work within the Distribution, Digital, and Manufacturing businesses as required
• Can operate basic warehouse equipment (picking carts, handheld scanners, pump-trucks, etc.)
• Able to organize multiple tasks at the same time and establish priorities
• Able to remain motivated and engaged in work
• Able to communicate effectively with others
• Able to work in a team environment as well as individually
• Experience working in a fast-paced environment
• Confident with basic mathematics, ability to count, including addition and subtraction
• Reliable, consistent attendance, punctual, and dependable
• Comfortable with reading, writing, and speaking Englishin order to communicate with peers and leadership on all platforms (i.e. in person, via email, via Google/Teams chat)
• Comfortable providing and receiving feedback
• Flexible to work all shifts and some holidays, overtime, and weekends
• Commitment to abide by and oversee health & safety regulations
• Commitment to abide by and oversee our quality and good manufacturing practices
• Comfortable safely navigating MHE on a regular basis

Preferred:

• Relevant work experience for at least 1 year
• Valid forklift certification(s)
• Practical knowledge of health & safety regulations
• Experienced with using counterbalance forklifts
• Experience with warehouse management systems (WMS)
• Basic proficiency of Microsoft Dynamics AX
• Experienced with using reach trucks and counterbalance forklifts

How to Apply: Submit application by answering the questions found below

Need help? Email us: torontojobs@lush.com

Only select applicants will be considered for this opportunity based on our selection criteria

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.