Job Description

Foreclosure Prevention Counselor

Department: Community Coordination

Employment Type: Permanent - Full Time

Location: Mattapan

Compensation: $52,088 / year

Description

The Foreclosure Prevention Counselor will assist with the implementation and coordination of MFSC’s Foreclosure Prevention Program. He/She will be responsible to respond to all foreclosure assistance inquiries, conduct intake and assessment, counsel, develop resolution strategies. He/she will ensure program’s goals; objectives and outcomes are in compliance. Additionally, Foreclosure Prevention Counselor will organize outreach and marketing efforts to potential clients.

Key Responsibilities

• Serve as primary resource to MFSC’s Foreclosure Prevention Program;
• Conduct homeowner intake interviews, collect documents and assess homeowners’ financial situation;
• Enter, track and update homeowners’ information in funder’s database on a day to day basis;
• Provide credit counseling and credit management to clients;
• Counsel homeowners to develop credible and realistic resolution strategies and formulate action plans;
• Work with lending institutions to negotiate homeowners’ desired workout;
• Gather all necessary documents to complete a workout package to send to lender, follow-up on submitted package and update homeowners;
• Provide referral services that would assist homeownership and retention by preparing an up-to-date list of referral resources;
• Establish credible relationships with lenders, servicers, real estate agents, attorneys and mortgage insurance companies;
• Initiate/coordinate outreach activities by sending letters, flyers and planning workshops, seminars and trainings for homeowners;
• Work with community, civic, religious groups, etc. to identify clients in need of offered services;
• Market the Foreclosure Prevention Program;
• Carry out reporting, invoicing, performance and compliance activities as contractually required by funder;
• Perform other related duties as required.

Skills, Knowledge and Expertise

• Minimum of a High School Diploma or equivalent required. Bachelor’s Degree in Business, Human Services, or related field highly preferred.
• Minimum 3-5 years related experience required.
• Proven understanding of Foreclosure Prevention Field
• Previous participation in Housing Counseling and or Foreclosure Prevention trainings required.
• Must be able to work evenings, weekends, and attend overnight out-of-state trainings, seminars and workshops as necessary.
• Highly motivated and enthusiastic as the position requires a lot of tracking, follow-up and updating.
• Must have excellent organizational, written and oral communication skills, and ability to work efficiently and effectively with minimal supervision.
• Experience in credit counseling and management, marketing and effectively planning/ conducting workshops and seminars preferred.
• Bilingual in Haitian Creole or Spanish preferred.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.