Lithia & Driveway

Ford Service Advisor

Lithia & Driveway  •  United States (Onsite)  •  10 days ago
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Job Description

Dealership:

L0577 Priority Ford Norfolk

Service Advisor Opportunity – Join a Winning Team at Priority Ford Norfolk!

Are you a customer-focused professional who thrives in a fast-paced automotive environment? Priority Ford in Norfolk, VA is looking for a motivated Service Advisorto be the bridge between our customers and our service department. If you’re driven, organized, and ready to grow your career, we want to hear from you.

Why Priority Ford Norfolk?


Priority Ford is part of the Lithia & Driveway (LAD)family—one of the largest and fastest-growing automotive retailers in the nation. With over 300 locations and a commitment to innovation through Driveway, Lithia is redefining the car-buying and ownership experience. That means real opportunity for career advancement, stability, and long-term growth.

What You’ll Do:

  • Greet customers and provide a top-tier service experience from start to finish
  • Accurately write service repair orders and communicate vehicle concerns
  • Coordinate with technicians to ensure timely and quality repairs
  • Keep customers informed on progress, timelines, and recommended services
  • Upsell maintenance and repair services ethically and effectively
  • Deliver a seamless, professional experience that builds long-term customer loyalty

What We’re Looking For:

  • Prior Ford experience is a plus
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a high-volume environment
  • Basic understanding of automotive systems and services
  • Positive attitude and team-first mindset

What We Offer:

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Join a company that invests in your future.


At Priority Ford Norfolk, you’re not just taking a job—you’re building a career with a company that’s leading the future of automotive retail.

Apply today and drive your career forward with Lithia & Driveway!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lithia & Driveway

About Lithia & Driveway

Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.

Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.

As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.

Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.

We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.

Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Medford, OR
Year Founded
1946
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