Job Description

Job Location: AUSTIN, TX 78704
Salary Range: $15.00About Us
At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.
With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.
We are Uncompromising by Nature
We are here for those who question the ordinary.  Who shun the mundane, the dull and the blunt.  The risk-takers, the tree-shakers, the trail-makers.  Those who believe in more, in further, and better.  Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters.  Not afraid to be one of the curious minds.  Who will talk of the world with elegance and charm.  Knowing of its beauty, its delicate place.  Yet embrace those things that bring us on.  Art, food, wine, and song.  Find us, united by a love for life.  Its zest, its zing… its unpredictable turns.  Join our commitment, our passion, and flair.  Free spirits with soul.
Our Full-time Eligible benefits include:
Participation in 401(k) with company match of up to 4%*
Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity
Paid PTO
Paid Holidays
Paid Maternity/Paternity Leave
Employee Assistance Program*
Complimentary Employee Meal*
Complimentary Bus Passes*
50% off Dining in Nido*
Recognition Programs, Incentives and Celebrations*
*Benefits available to Part time Associates
Job

Summary/Responsibilities
The Food Truck Attendant is responsible for delivering exceptional guest service while operating the hotel’s food truck concept featuring handcrafted margaritas, frozen beverages, ice cream, and light snack offerings. This role combines hospitality, food and beverage service, and brand representation to create a memorable guest experience aligned with the standards of a luxury boutique hotel.
- The ideal candidate is energetic, personable, service-focused, and comfortable working in a fast-paced outdoor environment while maintaining elevated presentation and professionalism.
- Provide warm, engaging, and personalized service to hotel guests and visitors.
- Prepare and serve margaritas, frozen cocktails, ice cream items, and other menu offerings according to hotel recipes and presentation standards.
- Verify guest identification and ensure compliance with all alcohol service laws and company policies.
- Accurately process cash, credit card, and mobile payment transactions through the POS system.
- Maintain cleanliness, organization, and sanitation of the food truck, service areas, equipment, and storage areas.
- Restock products, garnishes, paper goods, alcohol, and supplies throughout the shift.
- Monitor inventory levels and communicate replenishment needs to management.
- Set up and break down the food truck operation daily, including securing inventory and equipment.
- Maintain proper food handling, temperature controls, and sanitation procedures in compliance with health department regulations.
- Engage with guests in a friendly and professional manner while promoting hotel experiences and offerings.
- Report maintenance, safety, or operational concerns promptly to management.
- Maintain knowledge of menu items, ingredients, allergens, and hotel amenities.
- Support teamwork and assist other Food & Beverage departments when needed.
Other Responsibilities
- All other duties as assigned, requested or deemed necessary by leadership.
Supervisory Duties
None
Core Competencies
Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include:
- Integrity and Respect
- Communication
- Innovation
- Teamwork and Relationships
- Hospitality
- Job Excellence

Qualifications

Qualifications
Education/Formal Training
- TABC Certification
- Food Handler Certification
Experience
- Previous food and beverage, barista, quick-service, bar, food truck, or hospitality experience preferred.
- Prior luxury hotel or upscale hospitality experience preferred
- Must be at least 18 years old.
Knowledge/Skills
- Strong interpersonal and guest service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic math and cash handling skills.
- Ability to work flexible schedules including weekends, evenings, holidays, and outdoor events.
- Professional appearance and communication skills required.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand and walk for extended periods of time.
- Ability to frequently lift and carry up to 30 pounds.
- Ability to work outdoors in varying weather conditions, including heat and humidity.
- Frequent bending, reaching, twisting and repetitive hand movements.
- Ability to safely operate food service equipment and small appliances.
Environment
- This position primarily works in an outdoor food truck environment located on hotel property and may involve exposure to heat, cold, noise, cleaning chemicals and high guest traffic areas.