We are recruiting for a Food Technologist to join the team here at Harrods.
About The Role
As the custodian of the Harrods brand, this role delivers the technical strategy for supplier management to ensure the consistent production of safe, legal, and premium-quality products. By managing compliance with Harrods' Food Safety and Quality Management System, the position champions rigorous standards in food safety culture, ethical sourcing, and sustainability across the own-label supply base. Working collaboratively with cross-functional teams, the role utilises supplier scorecards to drive continuous improvement, nurture vendor compliance, and maintain the exceptional standards expected of the world’s greatest food emporium.
Your duties will also include:
About You
You are a food technical professional with a strong understanding of food safety, quality assurance, UK food legislation, and product development. Confident working across the full NPD lifecycle, you have experience managing product specifications, HACCP documentation, label compliance, and ensuring products meet the highest legal, technical, and brand standards.
You'll bring proven experience of supplier management, including conducting audits, assessing supplier capability, driving continuous improvement, and building strong collaborative relationships. With a keen eye for detail, you're comfortable investigating quality issues, implementing corrective actions, and using data and benchmarking to enhance product performance.
As a subject matter expert, you stay up to date with industry regulations and emerging trends, ensuring robust due diligence and governance processes are always maintained. You'll be an effective communicator and stakeholder manager, capable of influencing cross-functional teams and suppliers to deliver successful product launches.
We're looking for someone who combines technical expertise with a proactive and solutions-focused approach, and who is passionate about driving exceptional product quality, compliance, and customer satisfaction.
You will also have:
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, eligibility for a competitive bonus, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Food Safety & Technical (Caroline Hetherington)
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
