Job Description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

• This role is permanent full-time, 76hrs/fortnight
• The internal job title for this role is Food Team Leader
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

About this work area

As a Food Team Leader, your responsibilities will include, but are not limited to:
• Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience.
• Drives a continuous improvement mindset across operations, identifying opportunities to improve ways of working, efficiency, and the co-worker and customer experience.
• Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented.
• Ensure that all areas of the Food department is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience.
• Actively sell our IKEA Food products that customers love and find creative ways to merchandise and drive sales.
• Strong ability to support and lead change management within the department and the wider store.



As a Food Team Leader you are:
• An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
• Experience working closely with the co-workers and championing a customer-centric approach, ensuring that customers leave satisfied.
• An innate ability to lead by example, support and coach co-workers to develop themselves professionally and to help them meet our customers with empathy and care.
• Able to effectively communicate with stakeholders at all levels to consistently deliver operational excellence.

We need people like you

At IKEA, work is so much more than a job. Come join us!