Inter IKEA Group

Food Team Leader - Jaipur

Inter IKEA Group  •  New Delhi, IN / Delhi, IN (Onsite)  •  3 hours ago
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Job Description

Who you are

• You have knowledge of the IKEA Concept, Brand, Culture, Values, and the IKEA Food business.
• You understand food safety standards, compliance requirements, and local food legislation.
• You have knowledge of consumer insights, market research, and customer buying behavior.
• You understand the IKEA Food range, food presentation standards, and current food trends.
• You have basic knowledge of the IKEA product range and related service offerings.
• You are commercially minded and can identify new business opportunities.
• You apply tactical and operational thinking to deliver business results.
• You are passionate about food, customer experience, and creating a better everyday life at home.
• You are committed to exceeding customer expectations through excellent service.
• You enjoy coaching, developing, and inspiring people to perform at their best.
• You embrace innovation and continuously look for new ways to improve the customer experience.
• You are comfortable using digital tools and possess good computer literacy.

Your responsibilities

• Deliver a consistently excellent shopping experience by leading and coaching the team to put customers first.
• Ensure compliance with global and national food safety, hygiene, and operational standards.
• Drive food safety, quality, waste reduction, and daily operational excellence across the department.
• Implement retail foundations and sales steering tools to maximize commercial performance.
• Execute the IKEA Retail Food commercial plan, communication strategy, and business action plans.
• Monitor customer feedback, recognize excellent service, and take corrective actions to improve the customer experience.
• Maintain customer-facing food areas to ensure they are attractive, well-presented, and aligned with IKEA standards.
• Lead, coach, and develop co-workers to build competence, engagement, and high performance.
• Support recruitment, onboarding, and development of talent within the department.
• Implement IKEA's people and sustainability strategies in daily operations.
• Act as a commercial business partner, contributing to the growth and profitability of the IKEA Food business.
• Promote IKEA as a great place to work while fostering a safe, inclusive, and collaborative work environment.

Together as a team

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% 'qualified'. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: 'Why Women Don't Apply for Jobs Unless They're 100% Qualified' by Tara Sophia Mohr, August 2014'





Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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