Job Description

The Food Services Driver is responsible for collecting, packaging, and delivering of goods to client and non-client locations. They share the responsibility of maintaining the warehouse inventory, cleaning, organizing, stocking, and receiving of goods. This role works closely with the Food Service Team to ensure integrity of all meals and items prepared for delivery.

This is a full-time (40 hours) position on a Monday-Friday, 9:00am-5:00pm schedule. This role is based out of our Atlantic Ave office in Rochester, but services a number of Hillside locations across the region.

Essential Job Functions

• Load, transport, and deliver merchandise/food to various Hillside locations using a company issued vehicle.
• Load and unload items from vehicles.
• Review orders before and after delivery to ensure they are complete, ensure charges are correct, and the customer is satisfied.
• Communicate customer needs and escalate issues to management following department protocol, and assist with problem solving.
• Accurately receive, process, and store warehouse inventory, including hard goods, food and supplies.
• Maintain a clean and safe workplace in the warehouse and in delivery vehicles.
• Transport vehicles to vendors for cleaning or maintenance.
• Obey traffic laws and follow established traffic and transportation procedures.
• Maintain records, such as vehicle logs, records of cargo, and adhere to all record standards in accordance with regulations.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• High school diploma or GED required.

Special Requirements

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Basic working knowledge of Microsoft Office.
• Ability to operate warehouse vehicles safely and efficiently.
• Skill in interacting professionally with clients and delivery recipients.
• Ability to identify and resolve problems related to inventory discrepancies or vehicle issues.
• Ability to accurately follow instructions and verify shipments against orders.
• Ability to prioritize tasks and manage time effectively to meet deadlines.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The following physical demands are required:
  • Occasional sitting (up to 4 hours)
  • Frequent standing (up to 6 hours)
  • Frequent walking (up to 6 hours)
  • Frequent driving (up to 8 hours)
  • Continuous balancing (up to 8 hours)
  • Frequent balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 6 hours)
  • Daily lifting and carrying up to 50 lbs. at a time.
• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
• Occasional exposure to dust, fumes, gases or chemicals is apparent.
• Protective clothing or equipment required: Close toed shoes; Protective Shields, Universal Precaution PPE.
• Ability to change positions as needed

$18.50 Minimum pay rate, $24.00 Maximum pay rate, based on experience This pay rate may include a Regional and/or Department premium.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!