Job Description

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence.

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

The Food Service Worker I plays a vital role in ensuring a clean, safe, and welcoming environment within retail food service settings. This position is responsible for preparing and serving food items in accordance with established health and safety standards, contributing to a positive customer experience. The role requires attention to detail in food handling, sanitation, and inventory management to maintain operational efficiency. The Food Service Worker I collaborates with team members to meet daily service demands and uphold quality standards. Ultimately, this position supports the overall success of the food service operation by delivering consistent, high-quality service to customers.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic knowledge of food safety and sanitation practices.
• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Strong communication skills to interact effectively with customers and team members.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience in a food service or retail environment.
• Certification in food handling or safety (e.g., ServSafe).
• Familiarity with point-of-sale (POS) systems.
• Ability to work flexible hours, including weekends and holidays.
• Bilingual skills to assist a diverse customer base.

Responsibilities:

• Prepare and serve food and beverages according to company guidelines and health regulations.
• Maintain cleanliness and sanitation of work areas, equipment, and utensils to comply with safety standards.
• Assist in receiving, storing, and rotating food inventory to ensure freshness and reduce waste.
• Provide courteous and efficient customer service, addressing inquiries and requests promptly.
• Follow all food safety protocols, including proper handling, storage, and disposal of food products.
• Support team members in daily operational tasks to ensure smooth workflow and timely service.
• Report any equipment malfunctions or safety hazards to management immediately.

Skills:

The required skills such as food safety knowledge and effective communication are essential for daily tasks like preparing food safely and interacting with customers to provide excellent service. Physical stamina and attention to detail ensure that the work environment remains clean and compliant with health standards. Preferred skills like experience with POS systems and bilingual abilities enhance efficiency and customer satisfaction by streamlining transactions and improving communication. Teamwork and adaptability are crucial as the Food Service Worker I collaborates with colleagues to meet service demands and handle busy periods. Overall, these skills combine to create a reliable, customer-focused, and safety-conscious food service operation.