Job Description
San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions.
HOW YOU WILL IMPACT OUR MISSION
The Food Service Clerk performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Food Service Clerk under supervision, prepares, serves and sells food items while providing outstanding guest service. This position reports to the Retail Management.
A Food Service Clerk is assigned and responsible for one or more areas of food preparation, service, sales and maintenance.
WHAT YOU WILL DO
• Prepares and sells food items
• Maintains a safe and sanitary work area, practices safe food handling procedures
• Operates point of sale system, handles and tenders a variety of sales transactions including cash, proactive to suggestive selling
• Provides outstanding guest service, greets guests, professionally handles difficult situations with employees or guests
• Assists with the daily set-up, closure, and cleaning of assigned location, stocks all necessary food items and supplies, assists with ordering
• Operates food service equipment and machines safely
• Ability to learn wide variety of tasks in a fast-paced environment
WHAT WE ARE LOOKING FOR
EDUCATION AND CERTIFICATIONS
• RBS Certification within 30 Days required.
• Food Handler's Card within 30 Days required.
SKILLS AND KNOWLEDGE
Knowledge of:
• Methods, materials and equipment used in food service
• Food presentation and portion control of food items served in their location
• Basic inventory controls and best practices
• Basic usage and care of standard kitchen equipment and utensils
• Safety rules and regulations
• Guest service standards and policies and uniform standards
Ability to:
• Operate food service equipment and machines safely
• Operate a cash register accurately and effectively
• Operate assigned tools and equipment safely
• Multi-task and prioritize to meet the demands of business
• Communicate effectively (verbal and written)
• Deal tactfully and courteously with guests and employees
• Work effectively in a team environment
• Understand and carry out both verbal and written instructions
• Work in a high volume, fast-paced environment
• Work competently with large diverse groups of people
SOME OF THE REWARDS YOU WILL ENJOY AS A TEAM MEMBER
• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Free Parking at the San Diego Zoo & San Diego Zoo Safari Park
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program
IMPORTANT DETAILS
• Location: San Diego, CA
• Position Type: Hourly Part-Time Non-Exempt Union Seasonal Position - If selected, there will be fees and dues to be paid to the union
• Hourly Rate: $19.50
About The Salary Ranges
The posted salary range represents the full compensation potential for this role over time. Initial hiring offers are typically made within the lower to mid portion of the range and are based on a combination of relevant experience, skills, qualifications, internal equity, and organizational considerations. Placement near the top of the range is generally reserved for individuals who demonstrate sustained performance, growth, and expanded responsibilities in the role over time.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.
If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org. If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.
At San Diego Zoo Wildlife Alliance, we celebrate our differences and foster a culture of belonging. Diversity strengthens our employees, enriches our guests’ experiences, deepens our connection to our community, and supports the wildlife we serve.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. We are not offering sponsorship for this position at this time.
San Diego Zoo Wildlife Alliance is a drug free workplace.
