Job Description

Job Location Suffolk, VA 23435

The purpose of this job description is to give new employees an overview of what is expected of a Food Service Associate in Duck Thru Food Stores. The following list is not all-inclusive, the position may be asked to perform other duties, especially those that are not considered usual and customary in the convenience store industry. Food Service Associates must report to the Store Manager and Deli Manager for assistance and guidance.

Store Operations:

• Forecast, order, stock and merchandise product
• Stock refrigerator units with drinks and perishable goods
• Ensure prompt reconciliation of store operations paperwork
• Keep work area neat, clean, and organized
• Clean front/face and restock shelving, displays, and coolers as needed. Clean deli area, equipment, and stock as needed
• Keep coolers and cooler doors clean
• Assist the Deli Manager with deli operations
• Follow instructions that are given to you by the Deli Manager and Store Manager
• Cook food that lives up the Duck Thru Food Store standards
• Keep food warmer stocked at all times

Customer Service:

• Ensure prompt, efficient and courteous customer service
• Greet and thank all customers in a timely and professional manner
• Suggest possible purchases to the customer and promote deli specials
• Dress in a manner that is consistent with the Duck Thru Food Store policies

Job Specifications:

• Ability to operate necessary machines within the store
• Ability to work nights, weekends, and holidays
• Previous deli experience preferred
• Ability to work well with others
• Ability to keep up with food waste

Full-time employees must work at least thirty-two (32) hours, but should average approximately forty (40) hours per week. All hours worked in excess of forty hours per week will be paid overtime at one and one-half times the straight hourly rate

Physical Requirements:

• Stocking may require lifting up to 50 pounds
• Intermittent sitting, standing, or bending
• Exposure to cold temperatures when stocking refrigerator units

Benefits:

• 401K
• Paid Time Off (PTO)
• Paid Holidays
• Bi-weekly Pay
• Health Insurance
• Bereavement Pay

Ability to use safety equipment, including dolly, or hand cart for lifting heavy boxes or other store items, ladders, grills, or deep cooking fryers.

Qualifications