Job Description

Join Our Team!

We are seeking a customer-focused Cashier / Food Service Retail Associate to provide exceptional service while ensuring accurate and compliant cash-handling practices within our retail dining environment. This role is responsible for processing transactions, reconciling cash drawers, maintaining financial accuracy, supporting food service operations, and creating a positive experience for patients, visitors, and team members.

Key Responsibilities

• Operate the Point-of-Sale (POS) system and accurately process cash, credit cards, dining cards, meal vouchers, and other approved payment methods.
• Balance and reconcile cash drawers, daily receipts, and transactions in accordance with departmental policies and financial controls.
• Verify cash transactions using counterfeit detection procedures for bills of $20 or more.
• Maintain cash-handling accuracy standards and promptly report any discrepancies.
• Troubleshoot basic POS, electronic scale, and credit card reader issues.
• Follow downtime procedures to ensure uninterrupted customer service when systems are unavailable.
• Provide courteous, efficient, and professional service to patients, visitors, and staff.
• Assist with food and beverage preparation, assembly, serving, and merchandising.
• Restock and sanitize beverage stations, grab-and-go refrigerators, and condiment areas.
• Promote daily specials and contribute ideas to improve customer satisfaction.
• Support cafeteria operations by monitoring service areas and helping ensure daily tasks are completed.
• Adhere to infection prevention, sanitation, safety, and workplace compliance standards.
• Perform other related duties as assigned.

Qualifications

Required:

• High School Diploma or GED.

Preferred:

• Six months of cashier, retail, food service, or customer service experience.
• Equivalent combinations of education and experience will be considered.

Knowledge, Skills, & Abilities

• Knowledge of cash-handling procedures and financial accountability.
• Ability to operate and troubleshoot POS systems and related equipment.
• Strong customer service skills with a patient-first mindset.
• Ability to perform basic mathematical calculations accurately.
• Effective verbal and written communication skills.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Work Environment

• Frequent interaction with patients, visitors, and healthcare staff.
• Exposure to cleaning chemicals, food service equipment, and healthcare environments.
• Potential exposure to infectious diseases consistent with a healthcare setting.

Why Join Us?

• Opportunity to serve patients, visitors, and team members in a healthcare environment.
• Collaborative and supportive team culture.
• Meaningful work that contributes to an exceptional customer experience every day.

Apply today and become an important part of our food and nutrition services team!

This position has a starting rate of $18.57 per hour, regardless of prior experience. After six months of continuous employment, the hourly rate will automatically increase to $21.74 per hour. After one year of continuous employment, the hourly rate will automatically increase to $22.79 per hour.

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Oct 13, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/