Job Description

The Team

North West Regional Hospital is a key healthcare provider for the Northwest community, delivering a broad range of services with a strong focus on patient‑centred care. Within this environment, the Food Services Department plays a vital role in supporting the wellbeing and recovery of patients by ensuring high‑quality, safe, and nutritious meals are prepared and delivered daily.

As part of this team, Food Service Assistants contribute to the smooth and efficient operation of hospital food services through meal preparation, tray assembly, distribution, and maintaining strict hygiene and safety standards. Working closely with clinical, hospitality, and support teams, Food Service Assistants help ensure every patient receives the right meal at the right time, aligning with dietary requirements and promoting positive health outcomes.

Together, our services focus on delivering excellence in care for our consumers, supporting our workforce, and strengthening the health of the Tasmanian community.

The Role

• Assist in maintaining a high standard of food preparation, production, service, meal distribution, ware washing and cleaning of the hospital service areas.
• Perform receipt and storage duties associated with food supplies.
• Perform general food preparation, service, menu related duties.
• Prepare vegetables, salads, diet requirements, including fluids, sandwiches, and assist in the serving of food, in accordance with appropriate Work Health and Safety (WH&S) standards.
• Cleaning of all kitchen equipment, utensils, floors, and walls as directed by relevant supervisors.
• Working on a casual basis, this role involves rotating shift work year‑round (365 days), including early morning and afternoon shifts. The roster spans weekdays, weekends, and public holidays, ensuring essential services are maintained at all times.

You will need

• Demonstrated ability to communicate courteously and professionally, maintaining a calm, respectful and welcoming manner when dealing with customers, patients, visitors and staff of all levels.
• Oral and written understanding of the English language.
• Capable of maintaining a high standard of personal hygiene.

Details of appointment

Multiple fixed term, casual, shift worker positions working as and when required, commencing as soon as possible for approximately 18 months.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$59,668 to $65,185 pro rata per annum + our Employer 12% superannuation contribution is on top of this amount.

Plus 25% Casual loading - Equivalent of $30.08 - $32.86 per hour

• Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Food Service Assistant.docx

Application Guide:

• Applicant Guide.docx

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Brennen Allison

Position: Food Services Supervisor

Phone number: 0499 900 278

Email address: brennen.allison@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

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Tasmanian Health Careers | Tasmanian

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.