Job Description

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Food Service Assistant – HMP Birmingham
Location: HMP Birmingham, B18 4AS
Contract: Permanent. full-time, 40 hours per week, pedominantly Monday to Friday (but some occasional weekends to cover holidays)
Shifts: 07:00 and 15:30 (with 30 minutes unpaid break); No evening shifts
Pay rate: £12.30 per hour
Job Ref: 637299

Aramark UK is looking for a friendly and proactive Food Service Assistant to join our team at HMP Birmingham (B18 4AS). If you enjoy delivering great customer service, keeping busy, and working in a role where every day feels rewarding, this could be the perfect opportunity for you.

This is a fantastic chance to work in hospitality without sacrificing your work–life balance — with shifts between 07:00 and 15:30, your evenings are completely free.

Important: Due to the sector, you must have lived in the UK for the past 5 years, hold the legal right to work, and be able to pass full security vetting and DBS checks.

What you’ll be doing

As a Food Service Assistant, you’ll be a key part of our front‑of‑house experience. Your day will include:

• Preparing basic food items and serving meals, snacks, and beverages
• Providing warm, efficient customer service to everyone who visits the dining area
• Operating the till, handling cash and card payments, and completing financial records
• Stocking up, rotating stock, cleaning serving and dining areas
• Supporting both front-of-house and back-of-house teams where needed

Every day is varied, and you’ll work closely with our General Manager and a supportive on-site team.

What we offer

• Full-time, permanent role – 40 hours per week (weekends as needed)
• £12.30 per hour
• Free meals on shift, free parking, gym access, and Blue Light Membership
• Access to our Employee Benefits app including:
• Online GP service
• Employee Assistance Programme
• Hundreds of discounts for supermarkets, retail, entertainment, and more
• Life assurance, pension contributions, and generous holiday allowance (with the option to buy more)
• Clear career pathways — we love to promote from within
• Excellent training and access to apprenticeships to grow your skills and confidence.

You’ll thrive in this role if you have:

• Previous customer service and food service experience (ideally from running a café)
• Basic cooking experience for customers and Level 2 in Food Safety
• Residency in the UK for the past 5 years
• The legal right to work in the UK
• The ability to pass full security vetting and DBS checks
• A positive attitude and willingness to help wherever needed

If this sounds like the role for you, apply now and show us what you can bring to the team.

All applications are treated confidentially.

If you already work for Aramark, please speak with your line manager before applying.

About Aramark UK

At Aramark UK, we’re committed to creating a diverse, inclusive, and supportive workplace where everyone can thrive. As a Disability Confident Employer, we welcome applications from individuals of all abilities and provide reasonable adjustments throughout the recruitment process.

We are also proud to be a Forces Friendly employer and hold the prestigious ERS Gold Award for our support of the Armed Forces community.

If you need adjustments or have questions, contact us at careers@aramark.co.uk.

Join us and be part of a team that helps everyone reach their full potential.