Boyd Gaming

Food Server

Boyd Gaming  •  Kansas City, MO (Onsite)  •  5 days ago
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Job Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

We are seeking a professional Food Server to deliver exceptional dining experiences to our guests. As a Food Server, you will be the face of our restaurant, responsible for taking orders, serving food and beverages, and ensuring every customer leaves satisfied. Your role is essential to maintaining our restaurant's reputation for outstanding service and hospitality.

Key Responsibilities:

  • Greet guests warmly and seat them at designated tables in a timely manner
  • Present menus and provide knowledgeable recommendations about food and beverage offerings
  • Take accurate food and drink orders while addressing any dietary restrictions or special requests
  • Communicate orders clearly to the kitchen and bar staff to ensure accuracy and efficiency
  • Serve food and beverages promptly and courteously, following proper serving techniques and presentation standards
  • Monitor table conditions throughout the meal and refill beverages, clear plates, and provide additional items as needed
  • Check in with guests to ensure satisfaction with their meals and address any concerns or complaints professionally
  • Process payments accurately using point-of-sale systems and handle cash and card transactions securely
  • Maintain a clean and organized station, including tables, chairs, and service areas
  • Adhere to all health, safety, and sanitation regulations and company policies
  • Collaborate effectively with kitchen, bar, and management staff to support smooth restaurant operations
  • Upsell menu items and beverages to enhance the guest experience and increase revenue

Qualifications

Qualifications:

  • Minimum 1-2 years of food service or server experience in a full-service restaurant setting
  • Strong knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods
  • Proficiency with point-of-sale (POS) systems and cash handling procedures
  • Excellent communication and interpersonal skills with the ability to interact professionally with diverse guests and team members
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment
  • Physical ability to stand for extended periods, carry trays, and move throughout the restaurant
  • Knowledge of health, safety, and sanitation regulations
  • Reliable attendance and punctuality

Preferred Qualifications:

  • Bilingual capabilities
  • Experience with restaurant management software and reservation systems
  • Demonstrated ability to upsell and increase check averages

Essential Skills and Competencies:

  • Customer service excellence and guest satisfaction focus
  • Attention to detail and accuracy in order taking and processing
  • Problem-solving and conflict resolution abilities
  • Teamwork and collaboration with kitchen, bar, and management staff
  • Time management and organizational skills
  • Professional demeanor and appearance
  • Positive attitude and willingness to learn

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming

About Boyd Gaming

Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us.

We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Las Vegas, Nevada
Year Founded
1975
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